• I had to make a few changes today in a clinic and found a problem well at least with my site.

    I divide my manage items to 50 per page to make gallery uploads better less errors .But when I went in to make a few changes to images categories anything on page one worked ok, but when I tried to do any images on other pages it would just go back to show all images on page one. When I made my pages 200 plus images and the ones I had to change were on page one they were presented to make the changes.

    So what I am saying, changes can only be made on page one and not other pages.

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author Josie Stauffer

    (@joanne123)

    Each time you do a “submit” it will go back to page one, but you should always be able to use the arrows to go to the page you want.
    I agree, it would be better if it remembered the page you were on, but you should still be able to edit items on other pages.

    Thread Starter cdvideo

    (@cdvideo)

    But it did not make the change. Only way I could make the change was to extend page one to include it.

    Plugin Author Josie Stauffer

    (@joanne123)

    OK, now I see that the change appears to be saved, but seems to get lost at some later point. There may be a caching issue involved. I’ll certainly look into that — thanks for letting me know.

    Plugin Author Josie Stauffer

    (@joanne123)

    I’ve looked into this further, and it seems the problem I mentioned above was just due to something in my testing setup. I can’t reproduce this effect.

    Can you explain how you knew it “did not make the change” — are you talking about seeing the change when refreshing the “Manage Items” view itself, or in a spreadsheet download or some other way?

    Thread Starter cdvideo

    (@cdvideo)

    I went to page 2 selected the one to change clicked on it box then selected edit items, did batch whatever it is, the item was presented I then edited item then then clicked batch selection, it would then it went to page one.

    I am not near my computer to see what the actual box or button names are.

    Same thing I did when I made them all on page one. I will check again when on my computer

    Dan C

    Thread Starter cdvideo

    (@cdvideo)

    I went in today to se what was going on and try changing another one just to see what happened. I went to page 2 checked the box beside the first item on page 2 selected edit the uploaded data and then apply . Now instead of showing me just the one item to change it want to page one and showed all of page one and nothing to edit. If I select an item on page one it presented the item to be changed and and made the changes.

    I have the latest EW version.

    Plugin Author Josie Stauffer

    (@joanne123)

    So you weren’t able even to reach the edit page. That doesn’t sound right.

    Have you checked your server log files for errors? If you haven’t changed it, WordPress defaults to logging php messages in wp-content/debug.log.

    It may also be a good idea to check for javascript messages. In Chrome, right-click in the page, select “Inspect” and go to the Console tab. Other browsers have something similar.

    Also, does this happen with every webform, or just the one?

    Thread Starter cdvideo

    (@cdvideo)

    Yes all forms and tried 2 browsers Chrome and Microsoft edge

    here is a screen capture after I select and image and then apply it took me back to page one and no editing ability I selected just one item on page 2

    this is from Microsoft edge Inspect

    PAGE

    Thread Starter cdvideo

    (@cdvideo)

    I do not have access to the club server I only look after the clinics

    Plugin Author Josie Stauffer

    (@joanne123)

    I don’t see the problem on my own test site. To check, I tried another I have access to, and that worked fine, too. But then I tried our club’s live site and see exactly the behavior you are talking about!

    These things that work on one site but not another can be tricky to debug. It may take a while, and I have a very busy week coming up, but I’ll do my best.

    Thread Starter cdvideo

    (@cdvideo)

    Im OK here I figured a work around and it is our last clinic this year

    Dan C

    Plugin Author Josie Stauffer

    (@joanne123)

    For the site I’m dealing with, the problem turned out to be a caching plugin that someone had activated.

    Caching is a difficult issue when you have users logged in. But if you really need to cache, and it causes no other problems, I’d suggest just deactivating such plugins while editing uploaded data like this.

    Thread Starter cdvideo

    (@cdvideo)

    I check with our web master to see if we have such a program on the web site .

Viewing 13 replies - 1 through 13 (of 13 total)
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