Support » Plugin: MailPoet - emails and newsletters in WordPress » Edit Template not working in Mailpoet 2

  • Resolved Touda


    Hi, I’m still using Mailpoet 2.13. It was working fine until last plugins and themes updates. At first I thought it was a conflict with Colormag theme (just recently updated), because I followed Mailpoet KB instructions and at debug mode I saw a couple of theme’s scripts referred.

    But after dequeing those theme scripts as suggested at Colormag support forum, the problem is still there: I can see the template (created as a duplicate from a previous one) but when clicked on it, edition mode does not activate, and toolbars at the right are not present from the begining.

    After disabling Colormag’s scripts, there’s no Possible 3rd Party Conflicts section at the bottom of the page, but JS error is still present:

    Timestamp: 02/01/20 10:34:40
    Error: TypeError: element.dispatchEvent is not a function
    Source File:
    Line: 5733

    Creating a brand new newsletter (not from duplication) also has the same result: no choice to edit the template, no toolbars present.

    I can also see a warning from the browser about non-SSL being loaded at this page (“You have requested a page that is only partially encrypted and does not prevent eavesdropping”), but I’m not sure if it’s acting on this failure.

    Thank you in advance for any help.

    • This topic was modified 2 weeks, 3 days ago by Touda.
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  • Plugin Author MailPoet


    Hi @touda! Unfortunately, the development AND SUPPORT of MailPoet 2 has ended years ago when we launched MailPoet 3, therefore, I can only recommend you use it instead of MailPoet 2.

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