Support » Plugin: MailPoet - emails and newsletters in WordPress » Edit subscriber link is not responding

  • clicking the edit-link of a subscriber on subscriber page does not provide a response
    right clicking the edit-link of a subscriber on subscriber page provides a blank page

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter friskiu2

    (@friskiu2)

    admin_vendor.dd4a8492.js:40836 Uncaught TypeError: Cannot read property ‘0’ of undefined
    at FormFieldDate.render (admin_vendor.dd4a8492.js:40836)
    at mailpoet.a55b11ee.js:15742
    at measureLifeCyclePerf (mailpoet.a55b11ee.js:15021)
    at ReactCompositeComponentWrapper._renderValidatedComponentWithoutOwnerOrContext (mailpoet.a55b11ee.js:15741)
    at ReactCompositeComponentWrapper._renderValidatedComponent (mailpoet.a55b11ee.js:15768)
    at ReactCompositeComponentWrapper.performInitialMount (mailpoet.a55b11ee.js:15308)
    at ReactCompositeComponentWrapper.mountComponent (mailpoet.a55b11ee.js:15204)
    at Object.mountComponent (mailpoet.a55b11ee.js:7764)
    at ReactDOMComponent.mountChildren (mailpoet.a55b11ee.js:14334)
    at ReactDOMComponent._createInitialChildren (mailpoet.a55b11ee.js:11408)

    Hello @friskiu2,

    Thank you for sharing your issue.

    Do you have a custom field with a “Date” type?
    If yes, you could try opening up a subscription form, open “Fields” tab, modify the date custom field, select a different format for the type of date and save settings.

    Without having direct access to the site it’s difficult to tell, but I suspect you may have a date type with an unsupported format.
    Changing the date type of that particular custom field to a supported one should fix the issue.

    Let us know how it goes.

    Best regards,
    MailPoet team.

    Thread Starter friskiu2

    (@friskiu2)

    Thanks,
    yes, a subscription form imported from Mailpoet2 had a custom date field requiring yy, mm, dd. Changed to yy, mm.

Viewing 3 replies - 1 through 3 (of 3 total)
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