• Resolved timmy321

    (@timmy321)


    Hi,

    Hopefully this is a quick easy fix. I’m not too sure why, but when a user goes to ‘Edit Profile’ it links back to my homepage (not an edit profile page).

    I’ve looked through the settings to see if I’ve chosen a wrong link etc. but haven’t found anything obvious.

    Could anyone help please?

    Many thanks,

    Timmy

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @timmy321

    How many roles are assigned to your test account? If the account has more than 1 role, you need to set one of the roles as a Primary Role by adding a Priority Number in the Role settings.

    Regards,

    Thread Starter timmy321

    (@timmy321)

    Hi Champ,

    Thanks for your reply.

    Nope, just one role is assigned to them. I’m slightly confused as this did work last week.

    The hyperlink that appears when hovering over ‘Edit Profile’ states:

    /wp-admin/profile.php

    But it directs the user to the homepage.

    Any other suggestions?

    Kind regards,

    Timmy

    Thread Starter timmy321

    (@timmy321)

    * bump *

    Is this happening for anyone else?

    None of my users can edit their profile as it links them to the homepage.

    Kind regards,

    Timmy

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @sushibastas

    Could you please contact us via our website?
    https://ultimatemember.com/contact/sales

    Please include this support thread in the email content.

    Regards,

    Thread Starter timmy321

    (@timmy321)

    Hi Champ,

    Did you mean can I contact sales? Or the user sushibastas?

    Many thanks,

    Timmy

    ADRIAN

    (@sushibastas)

    Hello timmy I think it has been an answer directed to a query of mine, which has been confused in the thread when commenting on it.

    the boys have to be saturated and it is understandable that they can be wrong

    ADRIAN

    (@sushibastas)

    I am also having a problem with being able to direct a specific role to the backend and they must be working on it

    I will also follow the instructions they have indicated,

    Thread Starter timmy321

    (@timmy321)

    Oh I see! Yes, there’s loads of questions! I can imagine it’s a heck of a lot of work for them! πŸ™‚

    That’s good to know it’s not just an issue of mine and hopefully they can get to the roots of it eventually. Thank you for replying Adrian!

    ADRIAN

    (@sushibastas)

    @ timmy321 trying to solve my problem I have studied the options in depth, reading your problem I do not know if it can help you to know that if you have created a custom login form, in the right sidebar of the form at the end there is an option that gives independent redirection options the configuration of the user profile

    check this configuration, maybe your problem comes from there

    For reasons of the translator, your question is confusing for me, but for trying to help, maybe the indication will help

    I hope my humble contribution it works for you

    • This reply was modified 1 year, 10 months ago by ADRIAN.
    • This reply was modified 1 year, 10 months ago by ADRIAN.
    Thread Starter timmy321

    (@timmy321)

    I’ve tried as you say to no effect unfortunately, but thank you for engaging!

    What still confuses me is that I can’t access the ‘Account’ page for Ultimate Member without going through Dashboard ‘Pages’, then selecting the ‘Account’ page from there as admin.

    Selecting the ‘Edit Profile’ hyperlink in my Asgaros forum itself (still redirects to my homepage on clicking).

    I’m even more confused now πŸ™‚

    ADRIAN

    (@sushibastas)

    wait for a better answer, this plugin is very versatile and is used for many different purposes, the support is good, they solved a first problem for me in just hours, sometimes they are simple configuration details that we overlook

    although this second, I think the problem is programming and it will be a bit more complicated, let’s see what they tell me

    greetings and good luck with your project

    Thread Starter timmy321

    (@timmy321)

    Actually, I think the problem is that I have got confused then not asked the correct question!

    I think my Asgaros profile’s are not linked to my Ultimate Member Profiles. Ideally, I’d like everyone on my page to be through the Ultimate Member profile as it looks good but I’m also planning on purchasing the social login option.

    I’ve looked through the Asgaros Forums & these and I think it looks like a bit of a nightmare trying to link the two πŸ™‚

    ‘Hopefully this is a quick easy fix’ – Famous Last Words!!

    Kind regards,

    Timmy

    Thread Starter timmy321

    (@timmy321)

    Good luck with your project too Adrian!

    All the best,

    Timmy

Viewing 13 replies - 1 through 13 (of 13 total)
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