Edit product images on catalogus page

  • luuctaverne

    (@luuctaverne)


    4 years, 3 months ago

    Hello,

    I’ve ran into a problem while implementing TheShop into my website.
    Product images are being cut off for some reason. I’ve tried changing it in the theme customizer, this does however not change anything. Any ideas?

    Here’s an image that should clear up what is happening.

    NOTE: THEME IS NOT YET IMPLEMENTED WHEN VISITING THE WEBSITE

    • This topic was modified 4 years, 3 months ago by luuctaverne. Reason: added additional tags

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Kharis Sulistiyono

    (@kharisblank)

    4 years, 3 months ago

    Hello there,

    Can you confirm that you are running TheShop on the page you have shared?

    Please let me know whether you still need help with TheShop.

    Stay safe.
    Have an excellent day 🙂

    Regards,
    Kharis

    Thread Starter luuctaverne

    (@luuctaverne)

    4 years, 3 months ago

    Hello,

    How would you like me to confirm I am running the theme? I said in my other post that it hasn’t been implemented yet.

    Regards,
    Luuc

    Thread Starter luuctaverne

    (@luuctaverne)

    4 years, 3 months ago

    Hello,

    I’ve implemented the theme into my website now.

    Regards,

    Luuc

    Kharis Sulistiyono

    (@kharisblank)

    4 years, 3 months ago

    Hi Luuc,

    To change the products image sizes, refer to this documentation.

    ​I hope this reply helps.

    Regards,
    Kharis

    Thread Starter luuctaverne

    (@luuctaverne)

    4 years, 3 months ago

    Hello,

    I’ve tried this and none of it works.
    Could it be the theme conflicting with something?

    Regards,

    Luuc

    Kharis Sulistiyono

    (@kharisblank)

    4 years, 3 months ago

    The new size sometimes isn’t applid instantly for some reasons until the images regenarated. You will use this plugin to regenerate all attached images to the product from your site’s dashboard.

    When you have done it, you may also want to flush the applied cache to send the changes to the front-end. So the web browser will ignore the cached version of your site and begin recognize the cache with the latest changes you have made.

    Regards,
    Kharis

    Thread Starter luuctaverne

    (@luuctaverne)

    4 years, 3 months ago

    Hello Kharis,

    This fixed my problem. Thank you very much.
    I was struggling with this problem for a very long time.
    Thanks a million 🙂

    Regards,

    Luuc

    Kharis Sulistiyono

    (@kharisblank)

    4 years, 3 months ago

    You’re welcome Luuc!

    Please let us know in a new topic if you have any further questions, or if we can provide you with any other assistance.

    You may leave us your positive review if you love the theme as well as our support service.

    Regards,
    Kharis

Viewing 8 replies - 1 through 8 (of 8 total)
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