Title: Edit product error Last modified: November 22, 2023 --- # Edit product error * Resolved [shoptak](https://wordpress.org/support/users/shoptak/) * (@shoptak) * [2 years, 4 months ago](https://wordpress.org/support/topic/edit-product-error/) * Hi Team, * Recently, I have been receiving the below error message every time I edit a product. I am using a multicurrency plugin, and even after disabling it, I still get the same error. I have deleted all the products from the catalog and sync them and I can see all the products were synced successfully but if I edit them, I get the below error **Facebook for WooCommerce error:**Updated product 7077488182274089 on Facebook has failed. * ```wp-block-code 11-22-2023 @ 05:17:33 - Response code: 400 message: Bad Request body: {"error":{"message":"Invalid parameter","type":"OAuthException","code":100,"error_subcode":1798010,"is_transient":false,"error_user_title":"Currency is immutable","error_user_msg":"You can't change product currency. It's immutable.","fbtrace_id":"AzgOmgKkSiyr0EYl6nj11Zk"}} ``` * Please advise * Thank you Viewing 9 replies - 1 through 9 (of 9 total) * [xue28 (woo-hc)](https://wordpress.org/support/users/xue28/) * (@xue28) * [2 years, 4 months ago](https://wordpress.org/support/topic/edit-product-error/#post-17220186) * Hi [@shoptak](https://wordpress.org/support/users/shoptak/) * Thanks for reaching out! * The error message you’re receiving indicates that there’s an issue with changing the currency of a product. This could be due to a setting on Facebook’s end, as Facebook does not allow the currency of a product to be changed once it has been set. * For us to address you properly, can you please share with us what fields are you updating on your product catalog? * If a screenshot would be helpful, I’d recommend using [https://snipboard.io](https://snipboard.io). You can share the direct link to the image as a response to this topic. * Furthermore, does this happens to all products on your site or for specific products only? * Meanwhile, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further: - **System Status Report** which you can find via `WooCommerce > Status > Get system report > Copy for support`. - **Fatal error logs** (if any) under **WooCommerce > Status > Logs**. * You could copy and paste your reply here or paste it via [https://gist.github.com/](https://gist.github.com/) and send the link here. * Once we have more information, we’ll be able to assist you further. * Thread Starter [shoptak](https://wordpress.org/support/users/shoptak/) * (@shoptak) * [2 years, 4 months ago](https://wordpress.org/support/topic/edit-product-error/#post-17220334) * Hi Thank you for your prompt reply. * Editing any exisiting product (old/new) description, title, or any kind of update will return error * **Facebook for WooCommerce error:** Updated product 7077488182274089 on Facebook has failed. * Please find the below details: * ```wp-block-code ` WordPress Environment WordPress address (URL): https://adnantakkoush.com
Site address (URL): https://adnantakkoush.com
WC Version: 8.3.1
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xlwcty_thankyou: 1 Security Secure connection (HTTPS): ✔
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Force SSL: –
Currency: USD ($)
Currency Position: left_space
Thousand Separator: ,
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Taxonomies: Product Types: bundle (bundle)
external (external)
grouped (grouped)
simple (simple)
variable (variable)
woosb (woosb)
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exclude-from-search (exclude-from-search)
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outofstock (outofstock)
rated-1 (rated-1)
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rated-3 (rated-3)
rated-4 (rated-4)
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oceanwp/woocommerce/content-single-product.php
oceanwp/woocommerce/loop/loop-start.php
oceanwp/woocommerce/single-product/product-image.php
oceanwp/woocommerce/single-product/title.php Currency Switcher Settings WooCommerce Currency Switcher Plugin:
Currency switcher on per product basis:
Revert to shop's default currency on checkout:
Apply currency conversion to fixed amount coupons:
Add currency selector for fixed amount coupons:
Apply currency conversion to shipping amount:
Apply currency conversion to minimum order amount required for free shipping:
Apply currency conversion to cart fees:
Apply currency conversion to WooCommerce Price Filter Widget:
Switcher placement:
Switcher wrapper:
Switcher item format:
Link list switcher separator:
Reposition page after currency switch:
Rounding:
Number of decimals:
Make "pretty price":
Apply rounding and "pretty price" to shipping rates:
Apply rounding and "pretty price" to shop's default currency:
Order currency:
Format price:
Currencies:
Currency (shop's default): [USD] United States (US) dollar
Total additional currencies: 1
Additional currency #1: yes
alg_currency_switcher_currency_1: LBP
Exchange Rates:
Exchange rates updates: manual
Exchange rates server: ecb
Free Currency Converter API Key: not set
CoinMarketCap API Key:
Exchange rates offset: 0 1 USD/LBP (Lebanese pound): 100000 alg_currency_switcher_exchange_rate_server_USD_LBP: default
alg_currency_switcher_exchange_rate_offset_type_USD_LBP: default
percent: 0
Currency Countries (by IP):
Currency Countries (by IP): yes
Enter countries as comma separated text: no
Override country: all_site_shipping 1 [LBP] Lebanese pound: Array (
[0] => AU
[1] => BH
[2] => BJ
[3] => BG
[4] => BF
[5] => CA
[6] => CN
[7] => CG
[8] => CY
[9] => EG
[10] => FR
[11] => DE
[12] => GR
[13] => HK
[14] => IN
[15] => IQ
[16] => IE
[17] => IT
[18] => CI
[19] => KW
[20] => LB
[21] => LY
[22] => MY
[23] => ML
[24] => MT
[25] => NL
[26] => NG
[27] => PK
[28] => PY
[29] => PH
[30] => PT
[31] => QA
[32] => RU
[33] => SA
[34] => ZA
[35] => SE
[36] => CH
[37] => SY
[38] => TR
[39] => UA
[40] => AE
[41] => GB
[42] => US
)
Currency Languages (Locales):
Currency Languages (Locales):
Enter locales as comma separated text:
Always use locale to assign currency: 1 [LBP] Lebanese pound: Array (
[0] =>
)
Price Formats: yes 0 [USD] United States (US) dollar: left_space Additional currency code position (optional): none
Thousand separator: ,
Decimal separator: .
Number of decimals: 3
Currency Symbol: $ 1 [LBP] Lebanese pound: right_space Additional currency code position (optional): none
Thousand separator: ,
Decimal separator: .
Number of decimals: 0
Currency Symbol: LBP
Flags: 0 [USD] United States (US) dollar: 1 [LBP] Lebanese pound: Price conversion method: simple
Fix mini cart: no
Disable on URI:
Additional price filters:
Price filters to remove:
Session save path: Admin Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-variation-management
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page Disabled Features: customize-store
minified-js
new-product-management-experience
product-virtual-downloadable
product-external-affiliate
settings
async-product-editor-category-field Daily Cron: ✔ Next scheduled: 2023-11-22 17:00:55 +02:00
Options: ✔
Notes: 20
Onboarding: completed TI WooCommerce Wishlist Templates Overrides: – Action Scheduler Canceled: 96
Oldest: 2023-10-29 08:50:10 +0200
Newest: 2023-11-18 09:04:24 +0200 Complete: 6,015
Oldest: 2023-10-27 14:24:25 +0300
Newest: 2023-11-22 07:03:23 +0200 Failed: 16
Oldest: 2023-06-25 22:00:16 +0300
Newest: 2023-11-18 04:23:20 +0200 Pending: 5
Oldest: 2023-11-22 09:05:50 +0200
Newest: 2023-12-14 02:05:51 +0200 Status report information Generated at: 2023-11-22 07:35:06 +02:00
` ``` * Facebook log sample ( the price is 30 USD but showing in this log 3000) not that im converting the curreny of 30 USD to 3,000,000 LBP ( which received correctly by facebook) * 11-22-2023 @ 07:03:20: Request method: POST uri: [https://graph.facebook.com/v17.0/6849125781841306](https://graph.facebook.com/v17.0/6849125781841306) user-agent: Facebook-for-WooCommerce/3.1.3 (WooCommerce/8.3.1; WordPress/6.4.1) body: {“name”:”Tempered Glass Kettle”,”description”:”Tempered Glass Kettle”,” image_url”:”https:\/\/adnantakkoush.com\/wp-content\/uploads\/2023\/10\/ek86@4x. png”,”additional_image_urls”:[“https:\/\/adnantakkoush.com\/wp-content\/uploads\/ 2023\/10\/IMG-20231022-WA0009.jpg”],”url”:”https:\/\/adnantakkoush.com\/product\/ tempered-glass-kettle\/”,”category”:”Kitchen Appliances”,”product_type”:”Kitchen Appliances”,”brand”:”Adnan Takkoush”,”retailer_id”:”07306_73256″,”price”:3000,” currency”:”USD”,”availability”:”in stock”,”visibility”:”published”,”sale_price_start_date”:” 1970-01-29T00:00+00:00″,”sale_price_end_date”:”2038-01-17T23:59+00:00″,”sale_price”: 0} duration: 1.15276s 11-22-2023 @ 07:03:20 Response code: 400 message: Bad Request body: {“error”:{“message”:”Invalid parameter”,”type”:”OAuthException”,”code”: 100,”error_subcode”:1798010,”is_transient”:false,”error_user_title:Currency is immutable”,”error_user_msg:You can’t change product currency. It’s immutable.”,” fbtrace_id”:”A9WgqqwpW5DxuOR4k5L7337″}} * No Fatal errors log - This reply was modified 2 years, 4 months ago by [shoptak](https://wordpress.org/support/users/shoptak/). - This reply was modified 2 years, 4 months ago by [shoptak](https://wordpress.org/support/users/shoptak/). - This reply was modified 2 years, 4 months ago by [shoptak](https://wordpress.org/support/users/shoptak/). - This reply was modified 2 years, 4 months ago by [shoptak](https://wordpress.org/support/users/shoptak/). * [anastas10s](https://wordpress.org/support/users/anastas10s/) * (@anastas10s) * [2 years, 4 months ago](https://wordpress.org/support/topic/edit-product-error/#post-17221025) * Hi there [@shoptak](https://wordpress.org/support/users/shoptak/) 👋 * Just to clarify, when did the issue start occurring? Was it after installing the multicurrency plugin, or otherwise? * Furthermore, I noticed the WP Rollback plugin in the site’s list of active plugins. How possible is it that the issue started after reverting code to previously released versions? * Kindly note that Lebanese pound appears to not be among [Facebook’s supported currencies](https://www.facebook.com/business/help/151451521590943?id=738655959856647), and the site at [https://adnantakkoush.com](https://adnantakkoush.com) seems to have all its products in Lebanese pound. Below is a screenshot, for reference. * ![](https://i0.wp.com/snipboard.io/8BRAc4.jpg?ssl=1) * Direct link to image: [https://snipboard.io/8BRAc4.jpg](https://snipboard.io/8BRAc4.jpg) * If your WooCommerce default currency is not [on this list](https://www.facebook.com/business/help/151451521590943?id=738655959856647), some folks have had success temporarily changing their currency to a supported one (USD, CAD, GBP, EUR) to connect and then changing it back afterwards. * I hope this helps! Let us know how it goes. * Thread Starter [shoptak](https://wordpress.org/support/users/shoptak/) * (@shoptak) * [2 years, 4 months ago](https://wordpress.org/support/topic/edit-product-error/#post-17221071) * Everything used to work fine for several years even with the multicurrency plugin installed i have discovered this issue recently while trying to edit one of the products. * Yes LBP is my default frontend currency and USD is my backend currency and I can see LBP currency are reflected correctly into my catalogue on Facebook so in the debug logs i can also see 200 responses which are a successful sync but only editing existing products returns 400 bad request. * I have also noticed that the successful 200 sync in the logs are showing the ” currency”:”LBP” in the raw data while editing the product is showing ”currency”:” USD” * Which reverting are you pointing to? you mean to revert facebook for woocommerce plugin to previous version and try the product editing? * Im connected to Facebook without any issue and all my products are synced perfectly the only issue im facing while editing any part of any product and click on update product then the error shows up and product doesn’t get updated on Facebook - This reply was modified 2 years, 4 months ago by [shoptak](https://wordpress.org/support/users/shoptak/). - This reply was modified 2 years, 4 months ago by [shoptak](https://wordpress.org/support/users/shoptak/). - This reply was modified 2 years, 4 months ago by [shoptak](https://wordpress.org/support/users/shoptak/). - This reply was modified 2 years, 4 months ago by [shoptak](https://wordpress.org/support/users/shoptak/). - This reply was modified 2 years, 4 months ago by [shoptak](https://wordpress.org/support/users/shoptak/). - This reply was modified 2 years, 4 months ago by [shoptak](https://wordpress.org/support/users/shoptak/). * [anastas10s](https://wordpress.org/support/users/anastas10s/) * (@anastas10s) * [2 years, 4 months ago](https://wordpress.org/support/topic/edit-product-error/#post-17221863) * Hi there [@shoptak](https://wordpress.org/support/users/shoptak/) 👋 * Thank you for reaching back, with further details on this. * > Im connected to Facebook without any issue and all my products are synced perfectly > the only issue im facing while editing any part of any product and click on > update product then the error shows up and product doesn’t get updated on Facebook * Can you please share a full-screen screenshot of what you see at that screen, when the error appears? That will help us understand the issue. Here’s how to make a screenshot: * [https://wordpress.com/support/make-a-screenshot/](https://wordpress.com/support/make-a-screenshot/) * Once I hear back from you, I will be happy to investigate this further. * Thread Starter [shoptak](https://wordpress.org/support/users/shoptak/) * (@shoptak) * [2 years, 4 months ago](https://wordpress.org/support/topic/edit-product-error/#post-17223129) * Thank you for your continous help! * Please find an example in the screenshots below. I have removed the letter “E” from the product title, Kettle and clicked on Update. * Before: [https://ibb.co/Kj5SwFp](https://ibb.co/Kj5SwFp) * After: [https://ibb.co/P9H22Xf](https://ibb.co/P9H22Xf) * Regards * [Beauty of Code (woo-hc)](https://wordpress.org/support/users/beautyofcode/) * (@beautyofcode) * [2 years, 4 months ago](https://wordpress.org/support/topic/edit-product-error/#post-17223685) * Hey [@shoptak](https://wordpress.org/support/users/shoptak/), * Thanks for sharing the screenshots of what you are seeing on your end! * I am unable to replicate the issue on my test site. Could you please try disabling all plugins that potentially alter product fields? For example: - `Perfect Brands WooCommerce: by QuadLayers` - `Product Categories Designs for WooCommerce: by WP OnlineSupport` - `Variation Swatches for WooCommerce: by Emran Ahmed` - `WPC Product Bundles for WooCommerce: by WPClever` * If the issue persists, what happens when **only** WooCommerce core and Facebook integration are active and the current theme is temporarily set to a default theme, such as [Storefront](https://wordpress.org/themes/storefront/)? Does this resolve the issue? * If so, it indicates a theme/plugin conflict and you can identify the culprit by reactivating your plugins one at a time until you start to see the error again * We recommend using the free [Health Check](https://wordpress.org/plugins/health-check/) plugin which allows you to deactivate plugins and change the theme while still logged in, without affecting normal visitors to your site or making direct changes to your live site. You can read more about performing a full conflict test here: - [**How to Test for Plugin and Theme Conflicts**](https://woocommerce.com/document/how-to-test-for-conflicts/). * Let us know how it goes! * Thread Starter [shoptak](https://wordpress.org/support/users/shoptak/) * (@shoptak) * [2 years, 4 months ago](https://wordpress.org/support/topic/edit-product-error/#post-17228286) * Thank you all for your help and support. * I have managed to solve the issue by following the recommended steps above and disable all the plugins then enable them one by one till I found the root cause of the issue. Now everything is working fine! - This reply was modified 2 years, 4 months ago by [shoptak](https://wordpress.org/support/users/shoptak/). * [mcdeth](https://wordpress.org/support/users/mcdeth/) * (@mcdeth) * [2 years, 4 months ago](https://wordpress.org/support/topic/edit-product-error/#post-17230702) * I have the same issue. I have installed, but disabled these plugins: - `Variation Swatches for WooCommerce: by Emran Ahmed` - `WPC Product Bundles for WooCommerce: by WPClever` * Few days ago I made a post where I said other shop has problems with high CPU usage. Now this in other store. In both threads the reply is “disable other plugin1! 11 coz they’re bad”. Serious question, are you hiring interns only? Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Edit product error’ is closed to new replies. * ![](https://ps.w.org/facebook-for-woocommerce/assets/icon.svg?rev=3469606) * [Meta for WooCommerce](https://wordpress.org/plugins/facebook-for-woocommerce/) * [Support Threads](https://wordpress.org/support/plugin/facebook-for-woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/facebook-for-woocommerce/reviews/) * 10 replies * 5 participants * Last reply from: [mcdeth](https://wordpress.org/support/users/mcdeth/) * Last activity: [2 years, 4 months ago](https://wordpress.org/support/topic/edit-product-error/#post-17230702) * Status: resolved