Title: Edit Product Area Issues Last modified: May 21, 2019 --- # Edit Product Area Issues * Resolved [jonhowcroft](https://wordpress.org/support/users/jonhowcroft/) * (@jonhowcroft) * [8 years, 6 months ago](https://wordpress.org/support/topic/edit-product-area-issues/) * Video of issue – [https://www.celtictimber.co.uk/wp-content/uploads/2018/02/Woocommmerce-Issues.mp4](https://www.celtictimber.co.uk/wp-content/uploads/2018/02/Woocommmerce-Issues.mp4) * Since update – When editing a product, I am unable to see Product Short Description or the text in main product description as well as Yoast SEO section. * Also unable to select Screen Options to see if I can add these. * Status: * ``` '### WordPress Environment ### Home URL: https://www.celtictimber.co.uk Site URL: https://www.celtictimber.co.uk WC Version: 3.3.1 Log Directory Writable: ✔ WP Version: 4.9.4 WP Multisite: – WP Memory Limit: 1 GB WP Debug Mode: ✔ WP Cron: ✔ Language: en_GB ### Server Environment ### Server Info: Apache PHP Version: 5.6.33 PHP Post Max Size: 8 MB PHP Time Limit: 9999 PHP Max Input Vars: 1000 cURL Version: 7.58.0 OpenSSL/1.0.2n SUHOSIN Installed: – MySQL Version: 5.6.38 Max Upload Size: 2 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 3.3.1 WC Database Prefix: wp_ MaxMind GeoIP Database: ✔ Total Database Size: 74.78MB Database Data Size: 52.26MB Database Index Size: 22.52MB wp_woocommerce_sessions: Data: 5.02MB + Index: 0.08MB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB wp_woocommerce_order_items: Data: 0.25MB + Index: 0.09MB wp_woocommerce_order_itemmeta: Data: 2.52MB + Index: 2.91MB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB wp_woocommerce_shipping_zone_locations: Data: 0.17MB + Index: 0.30MB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB wp_alm: Data: 0.02MB + Index: 0.00MB wp_aws_index: Data: 0.72MB + Index: 0.00MB wp_commentmeta: Data: 0.02MB + Index: 0.03MB wp_comments: Data: 1.52MB + Index: 0.55MB wp_cpf_custom_products: Data: 0.02MB + Index: 0.02MB wp_cp_feeds: Data: 0.02MB + Index: 0.00MB wp_gallery_galleries: Data: 0.00MB + Index: 0.00MB wp_gallery_galleriesslides: Data: 0.00MB + Index: 0.00MB wp_gallery_slides: Data: 0.00MB + Index: 0.00MB wp_hplugin_root: Data: 0.02MB + Index: 0.00MB wp_links: Data: 0.02MB + Index: 0.02MB wp_options: Data: 3.39MB + Index: 0.30MB wp_postmeta: Data: 17.55MB + Index: 13.59MB wp_posts: Data: 3.45MB + Index: 0.84MB wp_redirection_404: Data: 2.57MB + Index: 0.80MB wp_redirection_groups: Data: 0.00MB + Index: 0.00MB wp_redirection_items: Data: 0.01MB + Index: 0.02MB wp_redirection_logs: Data: 7.11MB + Index: 0.81MB wp_responsive_menu: Data: 0.01MB + Index: 0.01MB wp_rg_form: Data: 0.02MB + Index: 0.00MB wp_rg_form_meta: Data: 0.02MB + Index: 0.00MB wp_rg_form_view: Data: 0.02MB + Index: 0.03MB wp_rg_incomplete_submissions: Data: 0.02MB + Index: 0.02MB wp_rg_lead: Data: 0.02MB + Index: 0.03MB wp_rg_lead_detail: Data: 0.02MB + Index: 0.06MB wp_rg_lead_detail_long: Data: 0.02MB + Index: 0.00MB wp_rg_lead_meta: Data: 0.02MB + Index: 0.05MB wp_rg_lead_notes: Data: 0.02MB + Index: 0.03MB wp_smush_dir_images: Data: 0.00MB + Index: 0.00MB wp_termmeta: Data: 0.06MB + Index: 0.03MB wp_terms: Data: 0.05MB + Index: 0.03MB wp_term_relationships: Data: 1.52MB + Index: 0.36MB wp_term_taxonomy: Data: 0.06MB + Index: 0.03MB wp_usermeta: Data: 1.52MB + Index: 0.56MB wp_users: Data: 0.06MB + Index: 0.05MB wp_wc_download_log: Data: 0.00MB + Index: 0.00MB wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB wp_wfBadLeechers: Data: 0.02MB + Index: 0.00MB wp_wfBlockedCommentLog: Data: 0.00MB + Index: 0.00MB wp_wfBlockedIPLog: Data: 0.02MB + Index: 0.00MB wp_wfBlocks: Data: 0.02MB + Index: 0.02MB wp_wfBlocks7: Data: 0.00MB + Index: 0.00MB wp_wfBlocksAdv: Data: 0.02MB + Index: 0.00MB wp_wfConfig: Data: 0.28MB + Index: 0.00MB wp_wfCrawlers: Data: 0.02MB + Index: 0.00MB wp_wfFileChanges: Data: 0.00MB + Index: 0.00MB wp_wfFileMods: Data: 1.52MB + Index: 0.00MB wp_wfHits: Data: 1.02MB + Index: 0.22MB wp_wfHoover: Data: 0.02MB + Index: 0.02MB wp_wfIssues: Data: 0.02MB + Index: 0.06MB wp_wfKnownFileList: Data: 0.45MB + Index: 0.00MB wp_wfLeechers: Data: 0.30MB + Index: 0.00MB wp_wfLockedOut: Data: 0.02MB + Index: 0.00MB wp_wfLocs: Data: 0.02MB + Index: 0.00MB wp_wfLogins: Data: 0.06MB + Index: 0.03MB wp_wfNotifications: Data: 0.05MB + Index: 0.00MB wp_wfPendingIssues: Data: 0.02MB + Index: 0.06MB wp_wfReverseCache: Data: 0.02MB + Index: 0.00MB wp_wfScanners: Data: 0.06MB + Index: 0.00MB wp_wfSNIPCache: Data: 0.02MB + Index: 0.05MB wp_wfStatus: Data: 0.13MB + Index: 0.09MB wp_wfThrottleLog: Data: 0.02MB + Index: 0.02MB wp_woof_query_cache: Data: 0.00MB + Index: 0.00MB wp_yoast_seo_links: Data: 0.06MB + Index: 0.01MB wp_yoast_seo_meta: Data: 0.01MB + Index: 0.01MB ### Post Type Counts ### attachment: 1136 customize_changeset: 31 custom_css: 2 ml-slider: 3 nav_menu_item: 109 page: 38 post: 17 product: 157 product_variation: 2224 revision: 484 shop_coupon: 4 shop_order: 1390 shop_order_refund: 10 wcps: 1 woocarousel: 1 wpcf7_contact_form: 1 yith_wcps_type: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (30) ### Autoptimize: by Frank Goossens (futtta) – 2.3.2 Contact Form 7: by Takayuki Miyoshi – 5.0 Easy WP SMTP: by wpecommerce – 1.3.5 Facebook for WooCommerce: by Facebook – 1.3.0 – Not tested with the active version of WooCommerce Max Mega Menu - Pro Addon: by Tom Hemsley – 1.6.5 Max Mega Menu: by Tom Hemsley – 2.4 Optimus: by KeyCDN – 1.4.9 P3 (Plugin Performance Profiler): by GoDaddy.com – 1.5.3.9 Page Break: by Espreson Media – 1.1.1 Query Strings Remover: by Atul Kumar Pandey – 1.1 Redirection: by John Godley – 3.1.1 Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.0.2 Simple Image Sizes: by Rahe – 3.2.0 Simple Lightbox: by Archetyped – 2.6.0 SSL Insecure Content Fixer: by WebAware – 2.5.0 themesFor.me Google Product Feed for WooCommerce: by Themes For Me – 1.0.7 – Not tested with the active version of WooCommerce WooCommerce Bulk Discount: by Rene Puchinger – 2.4.5 – Not tested with the active version of WooCommerce WooCommerce Print Invoice & Delivery Note: by Tyche Softwares – 4.4.1 – Not tested with the active version of WooCommerce WooCommerce AdWords Conversion Tracking: by Wolf+Bär Agency – 1.4.7 – Not tested with the active version of WooCommerce WooCommerce Google Analytics Integration: by WooCommerce – 1.4.3 – Not tested with the active version of WooCommerce WooCommerce Measurement Price Calculator: by SkyVerge – 3.12.4 – 3.13.0 is available – Not tested with the active version of WooCommerce WooCommerce Product Add-ons: by WooCommerce – 2.8.0 – 2.9.1 is available – Not tested with the active version of WooCommerce WooCommerce: by Automattic – 3.3.1 Wordfence Security: by Wordfence – 7.0.2 Yoast SEO: by Team Yoast – 6.2 WP Crontrol: by John Blackbourn & contributors – 1.6.2 WP Gallery Custom Links: by johnogg – 1.12 WP Rollback: by WordImpress – 1.5 WP Smush: by WPMU DEV – 2.7.6 WP Super Cache: by Automattic – 1.5.9 ### Settings ### API Enabled: ✔ Force SSL: ✔ Currency: GBP (£) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) ### WC Pages ### Shop base: #421 - /shop/ Basket: #384 - /cart/ Checkout: #385 - /checkout/ My account: #404 - /my-account/ Terms and conditions: #3309 - /terms-and-conditions/ ### Theme ### Name: Shop Isle Version: 1.1.40 Author URL: https://themeisle.com Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: –' ``` * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fedit-product-area-issues%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 2 replies - 1 through 2 (of 2 total) * Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/) * (@mikejolley) * [8 years, 6 months ago](https://wordpress.org/support/topic/edit-product-area-issues/#post-9957596) * This one hasn’t been reported by anyone else so looks site specific. Looks like a javascript error. * In chrome, go to View > Developer > Javascript console. See what errors are listed after refreshing the page. * Thread Starter [jonhowcroft](https://wordpress.org/support/users/jonhowcroft/) * (@jonhowcroft) * [8 years, 6 months ago](https://wordpress.org/support/topic/edit-product-area-issues/#post-9964457) * Hi Mike, I am getting: * JQMIGRATE: Migrate is installed, version 1.4.1 post.php Failed to load resource: the server responded with a status of 500 (Internal Server Error) * I don’t know enough about javascript to diagnose any further. I have 2 plugins that interfere with Javascript (Autoptimize and Query Strings Remover). I have deactivated both but neither has helped. * Any other suggestions? * Thanks Jon Viewing 2 replies - 1 through 2 (of 2 total) The topic ‘Edit Product Area Issues’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3640790) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 2 replies * 2 participants * Last reply from: [jonhowcroft](https://wordpress.org/support/users/jonhowcroft/) * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/edit-product-area-issues/#post-9964457) * Status: resolved