Support » Plugin: Jetpack - WP Security, Backup, Speed, & Growth » Edit pages or create posts after enable jetpack plugin

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  • Plugin Contributor Dan (a11n)

    (@drawmyface)

    Hi Ramesh

    To clarify, after enabling Jetpack, you get that ERR_HTTP2_PROTOCOL_ERROR when editing/creating a post/page? And if you disable Jetpack, the error goes away, is that correct?

    This can be caused by redirection plugins, which you seem to be using. Can you try disabling that and see if it helps?

    You can find more information on the error here:
    https://comodosslstore.com/resources/how-to-fix-err_ssl_protocol_error-on-a-wordpress-site/

    If you continue to have trouble, the quickest way to figure out if something is interfering is to test for a theme or plugin conflict.

    I know it’s less than ideal, but could you please try the following:

    – Temporarily deactivate all the site’s plugins except for Jetpack and clear your browser’s cache.
    – Then try editing a post again. If it works, then we’ll know that another plugin is conflicting here. You can re-enable your plugins one by one, trying to edit a post in between, until you find the one causing the conflict. You can leave it disabled or reach out to the plugin developer for a fix.

    If disabling plugins doesn’t help, it may be the theme.

    – Temporarily switch your theme to a WordPress default theme like Twenty Twenty. Then try editing a post again. If it works, then you know it’s a problem with the theme, and you can reach out to the theme developer for a fix.

    Let us know how that goes.

    Plugin Contributor Jen H.

    (@jenhooks)

    Hey @rameshuv,

    Since it’s been more than a week since we’ve heard from you, I’m going to go ahead and mark this thread as Resolved. If you still need a hand, please feel free to reach back out here and mark the thread as not resolved.

    Thanks!

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