Edit not showing up

  • Resolved gorachand

    (@gorachand)


    4 years, 10 months ago

    The edits I am making to my pages are not showing up. I was referred to the support forum of the page builder plug in I am using.I am using two page editing plug in s.SiteOrigin Page Builder and Agency Dominion’s Fusion Editor. The problem is the same with both of them. I am describing here the problems I am facing with Page Builder. (By the way—Woocommerce is installed and theme is Storefront)

    1) I am going to Pages—Add New–In the new window I am clicking on Page Builder—-Clicking on Add Row—selecting ratio to thirds.—going to design—select colour —yellow—-Insert. Nothing happens-There is no colour inserted and the rows collapse in height.. It is only when I click on the spanner icon and I see 4 color tabs and select one —some sort of colour appears—but it differs from my previously selected colour.I again click on the spanner icon and go to edit row —layout—and change the settings (padding etc) —as I want the height of the rows to span the entire height of my webpage.Again— no change–.I save the draft— and go to preview— again no change. I then go to –Publish.Go to Pages—All pages— select the page to view—Again —no change. Can you help?

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  • Plugin Support Andrew Misplon

    (@misplon)

    4 years, 10 months ago

    Hi, thanks for reaching out.

    I am going to Pages—Add New–In the new window I am clicking on Page Builder—-Clicking on Add Row—selecting ratio to thirds.—going to design—select colour —yellow—-Insert. Nothing happens-There is no colour inserted and the rows collapse in height.

    Do you mean that the setting isn’t retaining your choice? If so, please, try a plugin conflict test. Temporarily deactivate all plugins except for Page Builder and re-check the issue, does the issue persist? If so, switch to a default theme like Twenty Nineteen and temporarily deactivate all plugins except for Page Builder, does the issue persist?

Viewing 1 replies (of 1 total)
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