Support » Plugin: Business Directory Plugin - Directories for WordPress » Edit listing is a blank white page

  • Resolved thenetking

    (@thenetking)


    Awesome plugin, probably the cleanest code I’ve seen yet, thank you.

    I click ‘edit listing’ and just get a blank white page when I have my main DB loaded and have theme and all other plugins off for testing.

    I might start a fresh DB to try my setup again but I’d like to avoid doing all of that and running into the same issue. Any input on a way I can debug this without purging everything? Thanks!

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  • Plugin Author businessdirectoryplugin

    (@businessdirectoryplugin)

    HI thenetking,

    Sorry that you ran into issues here!

    If you have WP installed and no other plugins active except BD and a default theme, that’s pretty clean and surprising that you’d be seeing issues with an edit.

    However, there is a possible issue you may be seeing that are not related to any conflicts:
    – You edited the listing on the admin side, but didn’t have a category assigned to the listing. When you edit it, it will show a blank screen because a custom post type without a category causes an exception in WP (this is a known problem–we handle it on the front end just fine, but when you edit a listing on the back end as admin, there’s no way to validate it properly)

    Does that sound familiar? If not, contact us here so we can help you find the solution more quickly: http://businessdirectoryplugin.com/contact/

    I responded earlier but WP ate my post because my login timed out :/

    Thank you for mentioning the issue with a blank category when editing from admin side. As I continued to run into this issue, I kept using the admin side to quickly add one and I missed the warning message.

    No chance the admin section could default to a category somehow? I’m actually bypassing this part and I made the front end auto-click the continue button on the first step, putting everything in one category and allowing the user to get right to the main form.

    Thanks again!

    Plugin Author businessdirectoryplugin

    (@businessdirectoryplugin)

    Hi thenetking,

    No chance the admin section could default to a category somehow?

    We don’t have this built in right now–we had something similar in our classifieds, but people hated it, and we never added it to BD as a result. The side effect is what you ran into. No ideal solution unfortunately.

Viewing 3 replies - 1 through 3 (of 3 total)
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