Edit Error Page

Resolved alvaroguerra
(@alvaroguerra)

6 years, 10 months ago

426/5000
Hello,

First of all congratulations for your fantastic plugin.

I use Download Monitor with Groups, and most downloads are only for Premium users.

The problem is that when a “non premium” user clicks on a link for “premium” users, it shows the error page “Download does not exist, Go to the page”

How could I edit this page to display a different message?

Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

Harish Chouhan
(@hchouhan)

6 years, 10 months ago

Hello,

I have not tested our plugin with “Groups” so I cannot know for sure what they do to restrict access.

If a user has no access to a download, they are redirected to the “NO Access” page set in the “Downloads > Settings” page on the “Pages” tab.

Please check if this is setup. If it’s setup and still you are seeing the “Download Does not exist” error, then try creating a simple download without any 3rd party plugin restricting it.

Thread Starter alvaroguerra
(@alvaroguerra)

6 years, 10 months ago

Hello,

I have some downloads “only for registered users” that lead to the “No access” page correctly. But what I have only for “Premium” users shows this error message “Download does not exist”

You can check it out here:
https://intensamusic.net/download/20288/

I need to know how to edit that message, since I can not find the “error-page” that is displayed.

Thank you.

Harish Chouhan
(@hchouhan)

6 years, 10 months ago

Hello,

When I tested the link you shared, I was automatically redirected to the home page.

Thread Starter alvaroguerra
(@alvaroguerra)

6 years, 10 months ago

Hello,

I had Hot-Linking activated, that’s why I took him to the home-page. I have disabled it so you can check it. I have translated “download does exist” for the message that I would like it to appear but I still see the same thing.

Any ideas?

Harish Chouhan
(@hchouhan)

6 years, 7 months ago

Hello,

I apologize for the delay in replying.

Are you still facing this issue?

Thread Starter alvaroguerra
(@alvaroguerra)

6 years, 4 months ago

Hi,

I’m still having the same problem.

a greeting

Harish Chouhan
(@hchouhan)

6 years, 4 months ago

@alvaroguerra,

Can you please let us know which version of our plugin you are using?

Thread Starter alvaroguerra
(@alvaroguerra)

6 years, 2 months ago

Hi,

Im using Version 4.4.2

Harish Chouhan
(@hchouhan)

6 years, 1 month ago

Hey @alvaroguerra,

I apologize for the delay in replying. Can you share more details via https://www.download-monitor.com/contact/?

Viewing 9 replies - 1 through 9 (of 9 total)

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