• Resolved jasongrace

    (@jasongrace)


    Hi, I am having a problem with the edit button where the vendor can’t edit the order status because the ‘edit’ button doesn’t work properly. Do you have any solution to this problem?

    Heres the part where edit button doesn’t show dropdown menu when I clicked it:
    https://ibb.co/rb9PpgH

    Waiting for your reply,
    Thanks.

    • This topic was modified 3 years ago by jasongrace.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author MultiVendorX

    (@wcmp)

    Hi @jasongrace, thanks for getting in touch with us. After hearing from you, we have checked this on our end. As you can see, this is working fine on our end :

    As you are facing this issue, it seems like there is some error in your site caused due to plugin/theme conflict, which is causing this display issue. Can you please check the console of the browser. You may find steps on how to do that in step #3 of the article on JavaScript debugging (https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis).

    Alternatively, Disable all the plugin except WooCommerce and WC Marketplace for testing purposes and check again. If the issue still exist, please switch to some default theme like Twenty Sixteen and check again.

    Let us know the result so we can help you out further.

    Thread Starter jasongrace

    (@jasongrace)

    Thank you for your reply. When I use JavaScript debugging it shows this error.

    https://ibb.co/31Pfg3b

    So do you know how can I resolve these issues?

    Thread Starter jasongrace

    (@jasongrace)

    Hello, can I have any follow-up for the solution to this problem?

    Thank you

    Plugin Author MultiVendorX

    (@wcmp)

    @jasongrace, our team need to inspect the issue in your site. Can you please get in touch with us over our forum so they can help you out : https://wc-marketplace.com/support-forum

    Thread Starter jasongrace

    (@jasongrace)

    Alright, Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Edit dropdown button doesn’t work’ is closed to new replies.