Edit/Delete and other buttons not displayed

  • Resolved viotto

    (@viotto)


    6 years, 10 months ago

    Hello,
    thank you for developing this promising forum software.

    I have a problem which I was unable to solve:
    as you can see in the screenshot: https://imgur.com/a/96ptqu2
    even if I am admin, I am unable to perform actions such as delete, edit my post, the buttons are missing.

    I read about incompatibility with WPBakery Visual Composer and WPRocket, I disabled both as well as other plugin for debug, still same issue.
    I even paused my CloudFlare CDN; still same issue.

    Any suggestion?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support gVectors Support

    (@gvectorssupport)

    6 years, 10 months ago

    Thank you viotto,

    Edit topic button is available for Usergroups who have “Can edit topic” permission in granted forum access.

    I suppose the users Usergroup is Admin and they have Full access in forum settings.
    You should navigate to Dashboard > Forums > Settings > Forum Accesses admin page, edit the Full access, make sure the “Can edit topic” permission is enabled.

    Thread Starter viotto

    (@viotto)

    6 years, 10 months ago

    Hello,
    thank you for your reply.

    I already had all permissions enabled since I am Admin, but still same issue.
    Screenshot: https://imgur.com/a/fssmkpn

    Plugin Support gVectors Support

    (@gvectorssupport)

    6 years, 10 months ago

    @viotto,

    You’ve checked usergroup permissions, not forum access.

    You should navigate to Dashboard > Forums > Settings > Forum Accesses admin page, edit the Full access, make sure the “Can edit topic” permission is enabled.

    Thread Starter viotto

    (@viotto)

    6 years, 10 months ago

    Thank you for your reply.
    I checked forum access now: all permissions activated, but still same problem.
    See screenshot: https://imgur.com/5Bbt8DA

    Thread Starter viotto

    (@viotto)

    6 years, 10 months ago

    I add some info: my colleague logged in with his moderator account.
    Buttons all display well from his Moderator account: https://imgur.com/a/8m8q6pw
    But my Administrator account misses the Sticky, Edit, Delete, Unapprove buttons 🙁

    Plugin Author gVectors Team

    (@gvectors-team)

    6 years, 10 months ago

    Hi @viotto

    1. Please edit the top category and the forum of topics you check and make sure Admin Usergroup is attached to Full Accesses forum accesses. Both, the top blue panel (category) and the forum of topics should have correct Usergroup-Forum Access configuration.
    Then navigate to Dashboard > Forums > Dashboard admin page and click on the [Delete all caches] button.

    2. Make sure you have Administrator or Editor user role in WordPress. The forum Usergroup is not enough. Forum checks WP Role and wpForo Usergroup and makes sure you have sufficient status in Website to be able edit other users topics/posts

    3. Make sure the Edit, Delete timeout is not reached in Dashboard > Forums > Topics & Posts admin page. The Edit and Delete actions are limited by time.

    Thread Starter viotto

    (@viotto)

    6 years, 10 months ago

    Solution 1 worked: somehow the forum permission is set as “Standard Access” for Admin by default.
    Setting it to “Full Access” solved my issue! 🙂

    Thank you so much for your support!

Viewing 7 replies - 1 through 7 (of 7 total)
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