Edit Booking Error
-
Hi all,
I’m using the free version of Events Manager and have a strange behavior regarding a booking. So, the booking came in, but a ticket had to be changed to another one. So I tried to do that, pressed ‘Send change’ (or similar, since I’m using it in German). The input fields went away and the data was, as I wanted. But if I call the booking again or refresh the page, the change is gone and the all ticket is there listed again.
Since this did not work, I deleted the booking and made a new one from the backend with the correct ticket. Now, some other data shall be changed (just a tipo in the name), but that did not work neigther. Same behavior as above.
So I chose the same workaround, deleted the booking and wanted to do a new one, but now, it is saying, that the E-Mail address is already in the system and that I have to log in.The deleted bookings can still be reached via direct link using the booking ids. But how can I completely delete them? They are listed nowhere in the backed.
And, I cannot change anything anymore. If I try, I always get an error, that a data (here the age of the customer) is missing but it is not, since it is listed in the booking page. And if it would, I wouldn’t be able to change it, since the button ‘edit details’ (or similar, since I’m using it in German) beneath the personal data is missing.Can anybody (if read until here, thanks!) help with with this dilemma?
How can I completely delete the two bookings (I know the booking ids), so that I can use the E-Mail-Address for a new clean booking of that person?Thanks for any help!!!
Suse
- The topic ‘Edit Booking Error’ is closed to new replies.