Support » Plugin: WooCommerce » edit address in woocommerce not working

Viewing 13 replies - 1 through 13 (of 13 total)
  • Coen Jacobs

    (@coenjacobs)

    When you edit that specific page, is this shortcode in there?

    [woocommerce_edit_address]

    If not, please add it.

    junec21

    (@junec21)

    yes , already add in but still can’t edit address. when i click there is nothing

    Coen Jacobs

    (@coenjacobs)

    I just made a test account and it seems to work just fine. Have you fixed this issue?

    junec21

    (@junec21)

    weird , i tried on Firefox and IE both also can’t edit address .
    http://eastbaywellness.com.sg/eastbayshops/my-account/edit-address/

    Coen Jacobs

    (@coenjacobs)

    Have you tried switching to a default WordPress theme like Twenty Twelve to see if that resolves the issue? It is possible that there is a bug in your theme (have you checked for available updates for your theme and plugins?) and that prevents the page from working. I doubt it’s an issue with the WooCommerce plugin since I just tested it on multiple machines and browsers, it all works fine.

    junec21

    (@junec21)

    hi , i tested couple of time i still can’t edit address. when i click address , i can’t edit the address

    Coen Jacobs

    (@coenjacobs)

    Have you tried the theme switch that I suggested? It possibly causes a Javascript bug in another browser. If you switch themes, you’ll find out if the theme is the culprit or not.

    junec21

    (@junec21)

    i swap theme and is the same too.

    I know why, i’ve remove WordPress SEO plugin and it works!
    I found out by deactive ALL my plugins, then one by one active back.. each time testing “edit address”

    Hello,

    I have the same problem here.
    Deactivating SEO plugin does not help eather..

    Changed to the Twenty Eleven Theme and then it worked.
    I am using the Canvas theme of Woothemes, and as long as that is activated it does not work??

    @coen
    Any suggestions?

    Thx,
    Annie

    Hello,

    anyone knows why this still happens?
    Deactivating plugins does not help.
    changing theme to “twenty eleven” makes it work.
    On another theme named MIO it does not work either.
    This is clearly a theme-related issue. The theme support on my theme “the retailer” cant help me. Going mad over here..

    Thanks

    I am also having an issue with the Edit Address buttons no longer working. I know it was working before the recent WooCommerce updates.

    I am having the same issue no mater how I access the page with the Edit Address buttons:
    http://www.mydomain.com/my-account/
    or shortcode [woocommerce_my_account]

    Here are the URL’s that the buttons are linking to:
    http://www.mydomain.com/user-account-information/?address=billing
    http://www.mydomain.com/user-account-information/?address=shipping

    WordPress: 3.8.1
    WooCommerce: Version 2.1.4
    Theme: Tripod 2.6 by CosmoThemes

    I had a similar issue where the my account page as well as the page after checking out wasn’t working. I posted the fix here http://wordpress.org/support/topic/woo-commerce-update-broke-my-checkout?replies=27 .

    The main thing is after you re-activate your plugins flush your permalinks each time. It was a pain since I have like 30 plugins active but it worked.

Viewing 13 replies - 1 through 13 (of 13 total)
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