Edit Account in Dashboard is returning 404
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Updated plugin and noticed that the Edit Account and Order History links in the dashboard are returning 404’s. Logged out as Admin… and back in as regular user… still 404’d.
Also flushed the permalinks, same problem.
All other Dashboard links work… just these two.
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checked endpoints in the links… they’re ok, too. Here’s some of my status (took out our domain name and switched to ‘###’):
Wordpress
——————————————-Home Url: http://staging3.###.com
Site Url: http://staging3.###.com
Login Url: http://staging3.###/wp-login.php
Version: 5.1.1
Debug Mode: Yes
Debug Log: Yes
Debug Display: No
Locale: en_US
Multisite: No
Page For Posts: The Pitching Blog (#2454) [http://staging3.###.com/?page_id=2454]
Page On Front: Home (#2) [http://staging3.###.com/]
Permalink Structure:
Show On Front: page
Wp Cron: YesSettings
——————————————-Version: 3.30.3
Db Version: 3.30.3
Course Catalog: Course Catalog (#2051) [http://staging3.###.com/?page_id=2051]
Membership Catalog: Membership Catalog (#2052) [http://staging3.###.com/?page_id=2052]
Student Dashboard: Student Profile (#2008) [http://staging3.###.com/?page_id=2008]
Checkout Page: Student Checkout (#2014) [http://staging3.###.com/?page_id=2014]
Course Catalog Per Page: 6
Course Catalog Sorting: menu_order,ASC
Membership Catalog Per Page: 10
Membership Catalog Sorting: menu_order,ASC
Site Membership: Not Set
Courses Endpoint: my-courses
Edit Endpoint: edit-account
Lost Password Endpoint: lost-password
Vouchers Endpoint: redeem-voucher
Autogenerate Username: yes
Password Strength Meter: yes
Minimum Password Strength: weak
Terms Required: yes
Terms Page: Terms of Use (#4405) [http://staging3.###.com/?page_id=4405]
Checkout Names: required
Checkout Address: required
Checkout Phone: optional
Checkout Email Confirmation: yes
Open Registration: no
Registration Names: required
Registration Address: optional
Registration Phone: hidden
Registration Voucher: optional
Registration Email Confirmation: yes
Account Names: required
Account Address: required
Account Phone: optional
Account Email Confirmation: yes
Confirmation Endpoint: confirm-payment
Force Ssl Checkout: no
Country: US
Currency: USD
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Decimals: 2
Trim Zero Decimals: no
Recurring Payments: yes
Email From Address: ###@###.com
Email From Name: ###
Email Footer Text:
Email Header Image: 2094
Cert Bg Width: 800
Cert Bg Height: 616
Cert Legacy Compat: noGateways
——————————————-Authorize.Net: Disabled
Authorize.Net Test Mode: Disabled
Authorize.Net Logging:
Authorize.Net Order: 1
PayPal: Enabled
PayPal Test Mode: Disabled
PayPal Logging: no
PayPal Order: 2
Stripe: Enabled
Stripe Test Mode: Enabled
Stripe Logging: no
Stripe Order: 1
Manual: Disabled
Manual Logging: no
Manual Order: 1Server
——————————————-Mysql Version: 5.6.40
Php Curl: Yes
Php Default Timezone: UTC
Php Fsockopen: Yes
Php Max Input Vars: 1000
Php Max Upload Size: 128 MB
Php Memory Limit: 768M
Php Post Max Size: 128M
Php Soap: Yes
Php Suhosin: No
Php Time Limt: 300
Php Version: 7.3.4
Software: Apache
Wp Memory Limit: 256MBrowser
——————————————-HTTP USER AGENT: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.103 Safari/537.36
Theme
——————————————-Name: The Core Child
Version: 1.0
Themeuri:
Authoruri: https://themefuse.com/
Template: the-core-parent
Child Theme: Yes
Llms Support: NoPlugins
——————————————-Brizy: 1.0.74
Classic Editor: 1.4
CM Tooltip Glossary: 3.7.0
Contact Form 7: 5.1.1
Essential Grid: 2.1.0.2
LayerSlider WP: 6.7.1
LifterLMS: 3.30.3
LifterLMS Authorize.Net Payment Gateway: 1.0.4
LifterLMS ConvertKit: 2.1.0
LifterLMS Gravity Forms: 2.0.1
LifterLMS Helper: 3.0.2
LifterLMS Labs: 1.5.2
LifterLMS MailChimp Add-on: 3.1.2
LifterLMS PayPal Gateway: 1.1.2
LifterLMS Stripe Payment Gateway: 4.4.1
LifterLMS Twilio: 1.0.3
LifterLMS WooCommerce: 2.0.9
Loco Translate: 2.2.2
Scripts n Styles: 3.5.1
Slider Revolution: 5.4.7.2
Unyson: 2.7.22
UpdraftPlus – Backup/Restore: 1.16.14
Visualizer: Tables and Charts Manager for WordPress (Lite): 3.1.3
Webnus Core: 1.0
WooCommerce: 3.6.2
WPBakery Visual Composer: 5.1.1Integrations
——————————————-BbPress: No
BuddyPress: No
LifterLMS ConvertKit: No
LifterLMS Gravity Forms: No
Twilio: No
WooCommerce: No
LifterLMS MailChimp: NoTemplate Overrides
——————————————-Hi @javasource,
I’m sorry you’re having this issue!
I strongly suspect that there’s a conflict with LifterLMS WooCommerce. Not the the plugins don’t work well together, they do! However, when using LifterLMS WooCommerce we strongly suggest using their My Account Page. Out student dashboard integrates with it and all of our endpoints (and endpoints you add in the integration settings) show up on their dashboard.
This prevents conflicts of LifterLMS account settings trying to reach WooCommerce account settings and going to pages that aren’t there.
We have documentation on getting this system set up here: https://lifterlms.com/docs/getting-started-with-lifterlms-and-woocommerce/#account that walks you through the steps and links to further customizing.
I hope this helps!
Let us know if you have further issues!
Thanks and take care,
This may be an issue with the lack of permalink structure. If you switch your permalinks structure to something like just the basic
/%postname%/structure does that change anything for you?If that doesn’t help can you make sure you don’t have the Student Dashboard and the WC My Account page both configured to be the SAME page. In general when using LifterLMS with WooCommerce and our official WC integration we recommend using the WooCommerce page instead of our student dashboard and then use the plugin’s options to add LifterLMS content to the My Account page. This will ensure maximum compatibility with as many WC add-ons as possible (for example you want to ensure your students see their WC orders on the my account page which they WILL NOT SEE on the student dashboard!).
If none of that helps would you open up an email support ticket via https://lifterlms.com/my-account/my-tickets — since you have our official add-ons as long as you have an active subscription you can use our email support and we can share information privately there and get things resolved usually much faster than when we have to be secret and private here in the forms.
Thanks!
Natalie & Thomas,
Definitely WooCommerce. Deactivated the plugin (which we won’t use anyway) and the page(s) appeared.
Thanks for your prompt response!
Mike
Great to hear!
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