Title: edd product Last modified: December 1, 2017 --- # edd product * Resolved [fecouse](https://wordpress.org/support/users/irani20/) * (@irani20) * [8 years, 6 months ago](https://wordpress.org/support/topic/edd-product/) * hi dear how show just purchase product edd in ticket form (not show all product)? * thank you Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/edd-product/page/2/?output_format=md) [→](https://wordpress.org/support/topic/edd-product/page/2/?output_format=md) * Plugin Author [awesomesupport](https://wordpress.org/support/users/awesomesupport/) * (@awesomesupport) * [8 years, 6 months ago](https://wordpress.org/support/topic/edd-product/#post-9742501) * Hello: * You can remove the product field from the ticket by disabling products – just turn off the first checkbox under TICKETS->SETTINGS->PRODUCTS. * (However, if you’re using the EDD add-on for Awesome Support you need to have PRODUCTS turned on in order for it to work. Otherwise there would be nothing for the license field to apply to.) * Thanks. * Thread Starter [fecouse](https://wordpress.org/support/users/irani20/) * (@irani20) * [8 years, 6 months ago](https://wordpress.org/support/topic/edd-product/#post-9742541) * please help better i dont now how show how show just purchase product edd in ticket form (not show all product)? * please send screenshot * very thanks * Plugin Author [awesomesupport](https://wordpress.org/support/users/awesomesupport/) * (@awesomesupport) * [8 years, 6 months ago](https://wordpress.org/support/topic/edd-product/#post-9742551) * Hi: * Here is a screen shot of the field you can disable to turn off products. * [⌊12.01.2017-16.17.22⌉⌊12.01.2017-16.17.22⌉[ * Thanks.- * Thread Starter [fecouse](https://wordpress.org/support/users/irani20/) * (@irani20) * [8 years, 6 months ago](https://wordpress.org/support/topic/edd-product/#post-9742574) * i am disable this field but hidden product field in submit form while one product purchase. * Thanks.- * Plugin Author [awesomesupport](https://wordpress.org/support/users/awesomesupport/) * (@awesomesupport) * [8 years, 6 months ago](https://wordpress.org/support/topic/edd-product/#post-9742603) * Hi: * Unfortunately I don’t understand your question. Can you please clarify? * Thanks. * Thread Starter [fecouse](https://wordpress.org/support/users/irani20/) * (@irani20) * [8 years, 6 months ago](https://wordpress.org/support/topic/edd-product/#post-9742637) * please see this image: [https://i.imgur.com/TwpTrfy.png](https://i.imgur.com/TwpTrfy.png) * Plugin Author [awesomesupport](https://wordpress.org/support/users/awesomesupport/) * (@awesomesupport) * [8 years, 6 months ago](https://wordpress.org/support/topic/edd-product/#post-9742706) * Hi: * That is correct behavior. If you turn off the checkbox the product field will not show on the form. * Thanks. * Thread Starter [fecouse](https://wordpress.org/support/users/irani20/) * (@irani20) * [8 years, 6 months ago](https://wordpress.org/support/topic/edd-product/#post-9742712) * ok but i want show purchase product Instead of all product in producte fileds. now not show any purchase product. * Plugin Author [awesomesupport](https://wordpress.org/support/users/awesomesupport/) * (@awesomesupport) * [8 years, 6 months ago](https://wordpress.org/support/topic/edd-product/#post-9742764) * Hi: * I’m sorry but I don’t understand what you’re looking for then. I thought you wanted to remove the product field from the screen. If that’s not what you want then I need a lot more clarification on what you’re looking to do. * Thanks. * Plugin Author [awesomesupport](https://wordpress.org/support/users/awesomesupport/) * (@awesomesupport) * [8 years, 6 months ago](https://wordpress.org/support/topic/edd-product/#post-9797359) * Hi: * Since its been while with no further activity on this ticket we’re closing it. If you need further assistance please post a new reply or open a new thread. * Thanks. * Thread Starter [fecouse](https://wordpress.org/support/users/irani20/) * (@irani20) * [8 years, 4 months ago](https://wordpress.org/support/topic/edd-product/#post-9961641) * hi i need only show purchase product name in Product field. ( not show all product)** just show purchase product**. * please help * Plugin Author [awesomesupport](https://wordpress.org/support/users/awesomesupport/) * (@awesomesupport) * [8 years, 4 months ago](https://wordpress.org/support/topic/edd-product/#post-9961657) * Hi: * Unfortunately that is not a feature of the product. You would need to customize the code to make that happen. * Thanks. * Thread Starter [fecouse](https://wordpress.org/support/users/irani20/) * (@irani20) * [8 years, 4 months ago](https://wordpress.org/support/topic/edd-product/#post-9961663) * Do you do this for us? * Plugin Author [awesomesupport](https://wordpress.org/support/users/awesomesupport/) * (@awesomesupport) * [8 years, 4 months ago](https://wordpress.org/support/topic/edd-product/#post-9961674) * Hello: * We can do it at our regular hourly rates. You can find our custom development rates here: [https://getawesomesupport.com/addons/custom-development-installation-consulting-support-3-hours/](https://getawesomesupport.com/addons/custom-development-installation-consulting-support-3-hours/) * Thanks. * Thread Starter [fecouse](https://wordpress.org/support/users/irani20/) * (@irani20) * [8 years, 4 months ago](https://wordpress.org/support/topic/edd-product/#post-9964111) * With Easy Digital Downloads addon Is this possible? Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/edd-product/page/2/?output_format=md) [→](https://wordpress.org/support/topic/edd-product/page/2/?output_format=md) The topic ‘edd product’ is closed to new replies. * ![](https://ps.w.org/awesome-support/assets/icon-256x256.png?rev=1849681) * [Awesome Support - WordPress HelpDesk & Support Plugin](https://wordpress.org/plugins/awesome-support/) * [Frequently Asked Questions](https://wordpress.org/plugins/awesome-support/#faq) * [Support Threads](https://wordpress.org/support/plugin/awesome-support/) * [Active Topics](https://wordpress.org/support/plugin/awesome-support/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/awesome-support/unresolved/) * [Reviews](https://wordpress.org/support/plugin/awesome-support/reviews/) * 16 replies * 2 participants * Last reply from: [awesomesupport](https://wordpress.org/support/users/awesomesupport/) * Last activity: [8 years, 4 months ago](https://wordpress.org/support/topic/edd-product/page/2/#post-9966631) * Status: resolved