EDD not functioning properly following new update

  • Resolved selgoy30

    (@selgoy30)


    3 years, 7 months ago

    EDD is already installed on 3 of my websites. Following the latest updates, each of my sites is not responding properly with all EDD-related plugins. I have a message on the dashboard of each of my site saying “You must install and active Easy Digital Download to use the Paddle for Easy Digital Downloads plugin”

    There is warning EDD is not active even though it’s been installed and activated in the plugin section

    • This topic was modified 3 years, 7 months ago by selgoy30.
Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Chris Klosowski

    (@cklosows)

    3 years, 7 months ago

    @selgoy30

    What version of WordPress and PHP are you running?

    olafodin

    (@olafodin)

    3 years, 7 months ago

    Hi!
    EDD doesn’t work anymore for me since the update 🙁 …
    regards

    • This reply was modified 3 years, 7 months ago by olafodin.
    Plugin Contributor Mihai Joldis

    (@misulicus)

    3 years, 7 months ago

    Hey @selgoy30

    Could you please send in a support ticket https://easydigitaldownloads.com/support/ as we would like to get some more information to help troubleshoot this issue?

    Regards

    Thread Starter selgoy30

    (@selgoy30)

    3 years, 7 months ago

    Hello, thanks for reverting. Checking with my hosting provider first. I will revert, please. Not sure why it happened.

    Thread Starter selgoy30

    (@selgoy30)

    3 years, 7 months ago

    Please bring back the older version. There is something wrong with the new update please.

    Plugin Contributor Mihai Joldis

    (@misulicus)

    3 years, 7 months ago

    Hi @olafodin

    Could you please open a new support thread if you are experiencing any issues and provide as much details as possible so we can better assist you.

    Plugin Author Chris Klosowski

    (@cklosows)

    3 years, 7 months ago

    @selgoy30 Can you please provide us with more details to what your problem is? Do you have any PHP error logs or anything you can help us understand where the issue is with your site?

    olafodin

    (@olafodin)

    3 years, 7 months ago

    Hi

    I opened a new support thread and Daniel is taking care of me. Hope he will get the answer.
    Thank you

    Thread Starter selgoy30

    (@selgoy30)

    3 years, 7 months ago

    Apparently, my hosting provider had scheduled a 3 day server maintenance and migration, and propagation started just about the same time yesterday. So my server is down. That could potentially be the reason. I will finalize on the outcome and revert if I need to open a ticket. Thanks.

    Thread Starter selgoy30

    (@selgoy30)

    3 years, 7 months ago

    The issue is resolved. It’s the payment gateway plugin for EDD that had to be updated. FYI, thanks!

Viewing 10 replies - 1 through 10 (of 10 total)

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