Hi Redirection Team!
This is Andrew from Ecwid.
I am writing in behalf of our merchant who is facing issue with the plugin.
The merchant configured redirect from https://mcsie.com/store/Wholesaler-c129866752 to https://mcsie.com/login/ but it doesn’t work as intended (screenshot of the settings – https://ecwid.d.pr/DsA7BC )
Steps to reproduce the issue:
1. Open the page https://mcsie.com/store/
2. Click on the Wholeseller Thumnail (screenshot: https://ecwid.d.pr/vlX1Ju )
3. Instead of Redirection the category opens https://mcsie.com/store/Wholesaler-c129866752
4. But if you copy and paste the link of the category into the browser address bar https://mcsie.com/store/Wholesaler-c129866752 the redirection works and we see the desired page https://mcsie.com/login/
5. Also if we click on the Wholeseller from the store Dropdown menu then redirect works, and we see the page https://mcsie.com/login/
6. The redirection doesn’t work only when we click on the Wholeseller’s category thumbnail (screenshot: https://ecwid.d.pr/vlX1Ju )
Here is the video demonstrating this behaviour: https://ecwid.d.pr/BCkT6M
The page I need help with: [log in to see the link]
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