• Resolved davek0974

    (@davek0974)


    I have had my first WP ecommerce site running for a couple of weeks now and had it nicely tuned, just got an email about the 4.1.2. update so i thought id best check the site and i find all the pages are now blogs and the site is wrecked

    i am losing money

    how do i fix it quickly please

    Dave

Viewing 15 replies - 1 through 15 (of 65 total)
  • WPyogi

    (@wpyogi)

    A link to the site would be a good start.

    Thread Starter davek0974

    (@davek0974)

    apologies, im in a bit of apanic

    WPyogi

    (@wpyogi)

    Try deactivating all of your plugins and then reactaviate just WooCommerce. See if that gets things back. If so, then reactivate the other plugins one by one.

    Thread Starter davek0974

    (@davek0974)

    does that lose any content??

    I’m new to this and have spent many many hours on that site

    WPyogi

    (@wpyogi)

    Nope – your content is in the DB. Deactivating plugins is very standard troubleshooting.

    Thread Starter davek0974

    (@davek0974)

    all plugins turned off and it looks even worse

    WPyogi

    (@wpyogi)

    Have you started reactivating them?

    Thread Starter davek0974

    (@davek0974)

    slowly yes, nothing makes any difference yet

    Thread Starter davek0974

    (@davek0974)

    all back on, no change at all

    WPyogi

    (@wpyogi)

    Here’s WooCommerce’s advice:

    https://wordpress.org/support/topic/how-to-debug-issues-after-updates?replies=1

    For additional help, you’ll need to post on that forum – sorry I don’t know what else to suggest πŸ™ .

    Thread Starter davek0974

    (@davek0974)

    but that has nothing to do with wordpress updates??

    I disabled ALL plugins so it cant be woocommerce

    How do i downgrade or remove an update????

    WPyogi

    (@wpyogi)

    You really, really do not want to downgrade – this was a major security update – to patch a widely publicized vulnerability.

    Looked to me like it was WooCommerce stuff that was messed up? But you can certainly try reinstalling WP – download a new copy to your local computer and then replace all files and folder EXCEPT wp-content and wp-config.php from the new download. Delete the old versions before uploading the new ones. You’ll need to do this using FTP or CPanel.

    Thread Starter davek0974

    (@davek0974)

    i cant risk losing anything, I need to call the host providers first to check they have a backup from yesterday safe

    i could just get them to reinstall from the backup i guess

    WPyogi

    (@wpyogi)

    Yep, that’s a good idea, but I will repeat that it will be a MAJOR security risk to not do this update…

    Thread Starter davek0974

    (@davek0974)

    but the update wrecked it

    surely that cant be right

Viewing 15 replies - 1 through 15 (of 65 total)
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