Plugin Author
alekv
(@alekv)
It looks like you are also using WP Rocket which mangles up the inline JavaScript code.
Please follow the possible solution I described in this thread: https://wordpress.org/support/topic/issue-ecomm_prodid-never-received-2/#post-13888433
Let me know once implemented and I’ll double check.
Already done it before opening this thread.
Plugin Author
alekv
(@alekv)
Did you also flush the cache?
If yes I’m not sure how to get the settings right in WP Rocket. You could give me access to your install (send me the details to support@wolfundbaer.ch) and I try to find a setting that works, or you troubleshoot it with WP Rocket. It basically their product anyway that messes up the JavaScript code.
Plugin Author
alekv
(@alekv)
Or, you simply turn off JavaScript combination in WP Rocket.
Thank you, sent you on email.
Plugin Author
alekv
(@alekv)
I followed WP Rockets instruction on excluding inline JavaScript. I went through a few iterations with strings that should work as per their documentation, but no luck.
Sorry, I can’t help more. You’ll have to get their support to fix it, or simply deactivate the JavaScript combination function.
OK I’ve deactivated it now and cleared cache.
How do I know if it’s fine now?
Another question, why most of my retargeting automated lists are empty? (Campaign has over 1000 conversions and few thousand on the remarketing list)
Here’s an image from GAD https://pasteboard.co/JJbh1is.png
Plugin Author
alekv
(@alekv)
How do I know if it’s fine now?
I checked on a product of yours with Google Tag Assistant. Looks good: https://take.ms/zfgio6
Another question, why most of my retargeting automated lists are empty?
Probably because the dynamic remarketing codes has not worked properly until now.
How do you see that?
When I open tag assistant that’s all I see
https://pasteboard.co/JJbrQwu.png
Plugin Author
alekv
(@alekv)
I tried to look it up again, but it seems you’ve re-enabled JavaScript combination. So it won’t work.
-
This reply was modified 3 years, 8 months ago by
alekv.
Nope, haven’t re-enabled it.
Tried to clear cache again as well but still don’t see it the way you showed before.
Plugin Author
alekv
(@alekv)
Now it works again.
In Google Tag Assistant you need to click here:
1. https://take.ms/8tEDb
2. then here: https://take.ms/CeO95
3. then here: https://take.ms/OCOSe
Then you’ll see this: https://take.ms/fpJoG
OK I see thank you! It looks like it solved the issue.
One more thing, now I see that it’s under “id” it looks like a new parameter has been created and started working, yet the ecomm_prodid is still on 0.
Looks like the data is falling under “id” instead of “ecomm_prodid”
Is there a way to fix that? does it matter? will GAD still use it for RMK?
Plugin Author
alekv
(@alekv)
This is because the new Google Ads script has been implemented that doesn’t use ecomm_prod anymore: https://support.google.com/google-ads/answer/7305793
It will work fine as long as the product identifier matches the one in the Google Merchant Center.
The “id” it’s getting on the google assistant is actually the SKU of the product.
The id on merchant center is the product id on Woocommerce, how can I change that?
https://pasteboard.co/JJgFGmN.png
