Support » Plugin: WP-Lister Lite for eBay » Ebay australia removes listings with links back to website

  • Resolved Philosopher Rex

    (@ostralopithicus)


    I’m not sure if this is only with Ebay Australia, or if others are affected. The default template that comes with Ebay lister lite includes a link back to your website. This unfortunately is a violation of Ebay (Australia only?) policy and they promptly remove the ad.

    Easy to fix, just remove the link from the template.

    I’d like to know if anyone else has had this problem with Ebay in other countries … if so, then I would humbly ask the plugin author to adjust the default template.

    cheers

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @ostralopithicus,

    By default, WP-Lister remove links from product descriptions to avoid violating the eBay Links policy.

    Specifically, you are not allowed to advertise products that you list on eBay by linking to their product pages on your site.

    You can change the “Link handling” option on the Advanced Settings page of WP-Lister (WP-Lister > Settings> Advanced > Listing Templates > Link handling).

    Kind regards,

    Menchie
    WP Lab Support

    Here is the letter I received from ebay after they removed my listing:

    Hello auroraherbfarm,

    We’ve determined that some of your listings haven’t followed our Inappropriate Links policy. Therefore, we had to take the following actions:
    – Listings that didn’t follow our policies have been removed. A list of removed item(s) is available further down in this email.
    – We have credited all associated fees except for the final value fee for your listing(s).

    Certain types of links are allowed, including:
    – Links in your item description to help promote your item (For example, links to additional images, manufacturer warranties, and specifications)
    – Links to your other eBay items and pages that don’t promote non-eBay sites, or sales outside of eBay

    Having links or content promoting non-eBay sites isn’t allowed, including:
    – Links to your general web site
    – Pages that promote non-eBay web sites and items being sold outside of eBay
    – Non-clickable links in images, text, or logos, that direct people off of eBay (For example, including ’for my website, please Google MYUSERID’)

    Links that drive traffic off the eBay site can confuse members who may believe they are still on eBay. They may also mistakenly think that they are covered by eBay’s buyer protection policies when making purchases from a non-eBay site.

    To learn more about our links policy, including examples of both prohibited and allowed links, go to:
    http://pages.ebay.com.au/help/policies/listing-links.html

    The description in your listing contains a link to an online store outside of eBay:http://auroraherb.comWhile we understand that it was not your intention to violate any policy, we try to keep members on the eBay site for maximum trust, safety and efficiency. That is why we encourage all sellers to include links or images with links that includes information about their Store or service as long as the linked pages don’t advertise any specific off-eBay product or contain any additional links to pages that offer off-eBay products. We suggest that you only include appropriate link(s) that are permitted on the site.This guideline was created to ensure that transactions between buyers and sellers happen safely within eBay.To learn more about links permitted on eBay, please visit:http://pages.ebay.com.au/help/policies/listing-links.html We invite you to relist your item as soon as you have made the needed changes.

    If you have any concerns or questions, click “Help & Contact” at the top of most eBay pages.

    Please be sure that your current and future listings, including any items that are relisted automatically, follow these guidelines. If they don’t, they’ll be removed and your fees won’t be refunded. It could also result in additional actions, including loss of buying and selling privileges on eBay.

    As you can read above the specifically say:

    Having links or content promoting non-eBay sites isn’t allowed, including:
    – Links to your general web site

    In the default template there is a link back to my website. I’ve changed this now of course, but for people in the future using this plugin, it would be good I think to alter this template … unless of course this ebay policy is limited to Ebay Australia.

    cheers

    Hello Philosopher Rex.

    Thanks for that information but which link do you have in your default template that links back to your site? Can you show me an example?

    I am also using the default template and simply added some extra text and my store logo and I see no links back to my website anywhere.

    Kind regards,
    John

Viewing 3 replies - 1 through 3 (of 3 total)
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