Support » Plugin: Easy Watermark » Easy water mark tools section is not working

  • unable to open the easy water mark tools tab, it’s throwing the critical error.

    • This topic was modified 3 months, 3 weeks ago by babita22.
Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Kuba Mikita

    (@kubitomakita)

    Could you please provide that error message?

    Thread Starter babita22

    (@babita22)

    error message: There has been a critical error on your website.

    other tabs are working fine only tools tab is not working

    • This reply was modified 3 months, 3 weeks ago by babita22.
    Thread Starter babita22

    (@babita22)

    in /plugins/easy-watermark/src/classes/Dashboard/tool.php file,

    return [
    			'watermarks'   => $handler->get_watermarks(),
    			'backup_count' => $backup_count,
    			'attachments'  => $this->get_attachments(),
    		];

    return creating amess. Please share hook to resolve this issue.

    Thread Starter babita22

    (@babita22)

    ‘attachments’ => $this->get_attachments(), this is creating a issue. Please advice

    Plugin Author Kuba Mikita

    (@kubitomakita)

    There has been a critical error on your website.

    That is only a generic message, we need to know what’s the exact error. Can you check your site error_log or enable WP_DEBUG to see what’s going on?

    See this guide: https://wordpress.org/support/article/debugging-in-wordpress/

    I have the same issue, did you find a solution?

    Plugin Author Kuba Mikita

    (@kubitomakita)

    @parlla can you provide the exact error message?

    aamirshaikhs

    (@aamirshaikhs)

    getting 500 error on tools.

    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    
    Please contact the server administrator at root@localhost to inform them of the time this error occurred, and the actions you performed just before this error.
    
    More information about this error may be available in the server error log.
    Plugin Author Kuba Mikita

    (@kubitomakita)

    Guys, w need an exact error from the error_log, the best with the call stack. We don’t know what’s happening and the generic page error doesn’t tell us anything, unfortunately.

Viewing 9 replies - 1 through 9 (of 9 total)
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