Support » Plugins and Hacks » [Resolved] Easy Modal not working all of a sudden

[Resolved] Easy Modal not working all of a sudden

  • Hi, I was using the Easy Modal plugin for awhile and it was working perfectly…but recently (in the past 2 weeks approximately) it has stopped working. I’m assuming it is to do with a recent update, as it was working fine before and now the modal windows won’t load.

    The plugin is the most up-to-date version. Here’s the page URL where my modal boxes are: http://forms.nipissingu.ca/self-identification-form/ (the modal box links are about halfway down the page on the right side and are labelled as “documentation”)

    I checked the error console but couldn’t see anything pertaining to the modal boxes/plugin. Any help would be greatly appreciated!


Viewing 9 replies - 1 through 9 (of 9 total)
  • Me too, I was developing a site http://www.andieday.com and it was working fine, then it just stopped working. And now I’ve launched the site and my modals are not working. Any ETA on a fix?

    Plugin Author danieliser


    It seems the modals are not being loaded to the page. The latest version ads the ability to load the modals either SiteWide or on a per page basis.

    I thought we had it working to when updating to this version set all modals as sitewide but it has become apparent that it in fact didnt.

    Simply edit the modals and change the Site Wide option to yes, or if you only need them on 1 or 2 pages then leave them set to no.
    Then edit the page you want them on and you should see a selectbox to choose which modals are loaded.

    Choose one of these options and try it again. Let me know if you have any further issues.


    I actually tried both methods, but neither seemed to fix the problem.

    First I tried setting them ALL to site-wide = YES, but they still didn’t work. Next I tried setting them all back to NO, and selecting them while on the “Edit Page” screen, but even after clearing my browser cache the modals still aren’t working (I tried in Firefox and Chrome).

    At the moment I’ve set all of the modal windows back to set-wide = YES (again, still not working though)

    Any ideas why?

    Plugin Author danieliser


    Hmm.. I see the modals being loaded in the footer properly. If you can send me a temporary account to try and work out the problem quickly for you email it to danieliser @ wizardinternetsolutions.com

    Do you have any JS being called on click for those links?

    Hi, I sent you an email with some credentials as well as some extra background. Thanks for any help!

    Plugin Author danieliser


    Check your email fix should be working for you.

    Thanks for the fix!

    In case anyone else has the same problem, I was able to get the modals working again by removing this bit from the modal links:


    In other words, my modal links look like this:

    <a class="eModal-1">(documentation)</a>

    Thanks a lot to the author for helping me solve this.

    Plugin Author danieliser


    Your welcome. I am still looking to find the reason why these didnt work to begin with. Please take a few minutes to rate and review the plugin here http://wordpress.org/support/view/plugin-reviews/easy-modal

    Changing the Site Wide option to yes worked for me.
    thanks danieliser

Viewing 9 replies - 1 through 9 (of 9 total)
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