Support » Plugin: Easy Digital Downloads » ‘Easy’ is a bit bit of a misnomer

  • EDD promised the world and that it should work ‘Out of the Box’. I think ‘Easy’ is a bit bit of a misnomer. With extra plugins this would be the ideal fit for my site. But as I research more and more the features I will need to get the basic EDD to work as I was expecting. The additional plugins are mounting up along with the cost. I am now questioning whether this is route I want to go down to sell my digital products.

    The documentation is not very detailed or helpful for even a semi-techy person (I know a little knowledge is a dangerous thing) and seems to assume that every one is going to tinker around in the depths of EDD to get simple functionality to work. I have been searching for some time for a way to create/edit email templates and just seem to be going around in circles. This is just one example, there are numerous other aspects I have been hunting the web for but to no avail.

    To summarize I am very disappointed in what should have been an ideal fit for my business due to the difficulty of the base product and the required plugins needed to achieve the level of functionality I require. I would say that EDD seems to very prohibitive unless you have the money to keep buying the extensions & plugins, the majority of these require the licenses to be renewed annually, or you can afford a web developer to complete the task for you.

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  • Plugin Author Pippin Williamson

    (@mordauk)

    Pippin's Plugins and Plugin Reviewer

    Hi @ianbo384,

    Thank you for the review! While I certainly wish your experience had been better, I do sincerely appreciate the feedback.

    Would you be able to briefly tell me which add-on plugins you were considering and what functionality was needed for your site?

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