• Resolved jacksontjc999

    (@jacksontjc999)


    I use desktop or laptop web browser to display mobile version the pop up is working, but when i use the mobile device or tablet device the pop up function does not work

    below is the link i have issues
    http://anbiz.com/features-marketing/
    (when on click the “request for demo” button will have pop up function

    • This topic was modified 7 years, 7 months ago by jacksontjc999.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi, there are several things going on on your site.

    1. it looks like you have multiple links like these

    
    <a href="#contact_form_pop" class="fancybox"><button class="rfdbutton">REQUEST FOR DEMO</button></a>
    

    which is fine (the links work on desktop and all open up the contact form div) but you have multiple hidden divs with id="contact_form_pop". You’ll need to remove all these hidden divs except one, or give them all a different ID and adapt each link accordingly.

    2. I notice other request form links in your source code like these:

    
    <a href="http://anbiz.com/request-demo/"><button class="rfdbuttonres">REQUEST FOR DEMO</button></a>
    

    and it looks like these buttons are visible in mobile browsers. These are linking to the page http://anbiz.com/request-demo/ which works good on a small screen. I recommend keeping it like it is now. Filling in a form inside a light box frame (smaller than the screen) on an already small screen is not very comfortable. Your solution is perfect.

    Thread Starter jacksontjc999

    (@jacksontjc999)

    Hi thank you for your solution, now i have remove all the hidden DIV on desktop is working and I try on the first “Request for Demo” button use the different id but on mobile device pop up is still no working

    • This reply was modified 7 years, 7 months ago by jacksontjc999.

    See point 2 of my previous answer. These are the links that open up the page http://anbiz.com/request-demo/ on mobile devices.

    That said, I think that works better for small screens than a form inside a light box so I would leave it the way it is now.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Easy FancyBox no working on mobile and tablet’ is closed to new replies.