Support » Fixing WordPress » Easy Fancybox crashes Apple Devices

  • Resolved ForbiddenChunk

    (@forbiddenchunk)


    I have used and installed Easy Fancybox a number of times and never had problems but for some reason it’s causing any Apple device I test on to break.

    The page loads fine and I click an image, the lightbox appears ok and no issue. I click the ‘X’ or anywhere else and it closes fine. But then the website stops responding, I can’t click another image or even button etc on the page and if I hit refresh on the browser it takes ages and times out.

    Anyone got any ideas what it could be? I’ve disabled Plugins and jQuery and still happening…

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi Forbidden, that sounds serious… I never had this reported before. Can you tell me which jQuery library version is used on your site? Or maybe share a link?

    ForbiddenChunk

    (@forbiddenchunk)

    Hi RavanH,

    I have been able to fix the issue, but it was random! It was caused by ‘php date’ in the footer, that for some reason was causing the issue? Once I had ripped everything out it worked fine and then narrowed it down to that?

    RavanH

    (@ravanh)

    Hi, thanks for sharing your experience. Where did this “php date” come from? What was the exact code that you removed?

    ForbiddenChunk

    (@forbiddenchunk)

    No worries, helps if anyone else has this problem.

    The code I used was;

    echo date("Y")

    Which was standard was far as I was aware?

    RavanH

    (@ravanh)

    OK, so you displayed the year in the footer and in combination with Easy FancyBox activated, this caused iPads to crash? Very weird…

    What if you hard-code 2016 there instead of <?php echo date("Y"); ?> does Safari still crash?

    ForbiddenChunk

    (@forbiddenchunk)

    Yeah I couldn’t believe when it was that causing the problem.

    I didn’t try that, I used jQuery instead in produce the 2016 and seems ok now

Viewing 6 replies - 1 through 6 (of 6 total)
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