EAN not saved in backend

  • pvanremmen

    (@pvanremmen)


    1 month, 4 weeks ago

    Hey guys, is there by any chance a compatibility issue with the latest WooCommerce version as the plugin is not updated for 5 months? When I enter the EAN and click update product, the EAN is not visible. So it looks likes it is not saved. Can you help us out?

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  • Plugin Support Taha

    (@tahaamin)

    1 month, 4 weeks ago

    Hello @pvanremmen,

    Thank you for reaching out, Have you enabled the “Single product page” option from the General tab? This setting allows the EAN to be displayed on the product page. The plugin is working well with the latest version of WC; however, the issue you’re experiencing may be related to a configuration.

    Please refer to the documentation here for more details: WooCommerce EAN Barcode Generator Documentation

    If you continue to experience issues, feel free to share more details about your setup, and I’ll be happy to assist you further.

    Best regards,

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