Support » Plugin: Essential Addons for Elementor » EA Filterable gallery causing entire page issue

  • Resolved arctrinity


    In the EA filterable gallery, if you click on another title option with fewer gallery items than the default settings (in the case of my website the “Branding” tab) it messes up the animation effect on all elements rendered below that point. Basically, it ruins the entire page once you click on any other filterable gallery besides the default “All” category. I understand you’re reworking the filterable gallery but is there a more solid time frame than “soon”? This is an integral part of my website functionality and there seems to be a lot of issues with it.

    The page I need help with: [log in to see the link]

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  • Plugin Support rafinkhan



    Hi, there. Well, I have checked the link you have provided and EA Filterable Gallery animation seems to be working fine on that particular page:

    Can you please take me in the right direction so that I can understand the issue you are facing? Thank you.

    I said all animation elements under the gallery. Click “branding” on the page I referenced, then scroll down the page. Animations don’t take effect until you scroll past the sections. Occurs on both desktop and mobile. It’s so simple to reproduce. I don’t understand how such simple things continuously get past QA testing every single update. So sick of looking up fixes for this plugin.

    Plugin Support rafinkhan



    Here’s my take on this thing and what I have seen in your site:

    Firstly, I opened your website and went through Filterable Gallery (without clicking on any of the filters). Afterward, I went past it and then the ‘Featured Services’ animation showed up nicely. Then, I navigated down and the ‘Progress Bar’ section was shown with a nice animation. So far so good, right?

    Then, I went to the top of the page and scrolled through the whole page again. The animations you have used didn’t show up as everything was pre-loaded already. Were they supposed to show up again? Are they supposed to animate everytime you go through the sections? That’s my question.

    Same result when I clicked on the ‘Branding’ filter as well. Here’s the screen record I have uploaded for you:

    Can you please verify this? Have you tried removing Filterable Gallery and check back?

    Anyways, let me know. Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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