Support » Plugin: Essential Addons for Elementor » EA Acccordian has stopped working.

  • Resolved smperth2020

    (@smperth2020)


    The EA Acccordian was previously working on my employer’s website and now it refuses to open/expand the various sections when clicked on. For the life of me I can’t find the cause as to why it’s no longer working.

    Any help that can be offered would be appreciated.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Abid Hasan

    (@abidhasan112)

    Hi @smperth2020 ,

    First of all, Please make sure that, You’re using latest version of Essential Addons for Elementor 4.3.2 (We released yesterday).

    After that, Please regenerate assets from wp-admin -> Essential Addons then, switch to the ‘Tools’ tab and hit the Regenerate Assets button. Check out this screenshot: https://prnt.sc/pvozsx

    Also, make sure to Regenerate Files from wp-admin -> Elementor -> Tools as well. Check out this screenshot: https://prnt.sc/r3b588

    Let me know how it goes. Thank you.

    Hey mate gave that a shot doesn’t seem to want to work. There were a few times in the past in which the according worked then stop before and started working again when I unpublished the page and then republished it again

    Plugin Support Abid Hasan

    (@abidhasan112)

    Hi @smperth2020 ,

    This should not be happen actually after regenerate assets once in your website.
    If you still facing the issue with this, You can create a support ticket here: https://wpdeveloper.net/support/new-ticket/

    We will deeply check back in your website and get back you there.
    Thanks!

    smperth2020

    (@smperth2020)

    Hi Abid is this a free service or are their charges involved?

    smperth2020

    (@smperth2020)

    Hi @abidhasan112 is this a free service or are their charges involved?

    Plugin Support Abid Hasan

    (@abidhasan112)

    @smperth2020 , This is Free! 🙂

Viewing 6 replies - 1 through 6 (of 6 total)
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