E_ERROR was caused in line 391 of the file

  • Resolved mrkcrwly

    (@mrkcrwly)


    2 years, 11 months ago

    I think this happened after update from 3.4.3 to 3.4.4. Cannot access site except in recovery mode.

    An error of type E_ERROR was caused in line 391 of the file /home3/kcwoodw1/public_html/member/wp-content/plugins/profile-builder/assets/misc/plugin-compatibilities.php. Error message: Uncaught Error: Call to undefined function is_plugin_active() in /home3/kcwoodw1/public_html/member/wp-content/plugins/profile-builder/assets/misc/plugin-compatibilities.php:391 Stack trace: #0 /home3/kcwoodw1/public_html/member/wp-content/plugins/profile-builder/index.php(177): include_once() #1 /home3/kcwoodw1/public_html/member/wp-includes/class-wp-hook.php(292): wppb_free_plugin_init('') #2 /home3/kcwoodw1/public_html/member/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters(NULL, Array) #3 /home3/kcwoodw1/public_html/member/wp-includes/plugin.php(484): WP_Hook->do_action(Array) #4 /home3/kcwoodw1/public_html/member/wp-settings.php(423): do_action('plugins_loaded') #5 /home3/kcwoodw1/public_html/member/wp-config.php(95): require_once('/home3/kcwoodw1...') #6 /home3/kcwoodw1/public_html/member/wp-load.php(37): require_once('/home3/kcwoodw1...') #7 /home3/kcwoodw1/public_html/member/wp-admin/admin.php(34): require_once('/home3/kcwoodw1...') #8 /home3/kcwoodw1/public_html/member/wp-admin/plugins.php(

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Georgian Cocora

    (@raster02)

    2 years, 11 months ago

    Hello @mrkcrwly,

    Please download version 3.4.3 from here and then install it manually.

    If recovery mode lets you remove/add plugins, delete that version and install the one from above. You can also upload this through FTP.

    I am investigating the issue and will issue a fix once I find out more.

    Regards.

    Plugin Author Georgian Cocora

    (@raster02)

    2 years, 11 months ago

    Hello @mrkcrwly,

    We are sorry about the inconveniences created. A new update, version 3.4.5, was just released.

    Please update and the issue should be resolved.

    Regards.

    Thread Starter mrkcrwly

    (@mrkcrwly)

    2 years, 11 months ago

    3.4.5 Fixed it. Excellent support.
    Mark

    youngmr44

    (@youngmr44)

    2 years, 11 months ago

    Hi @raster02,

    I am getting a similar error (line 391). However, I still get the error (see below) with the updated version 3.4.5.
    I can only access the site as a signed-in administrator (as soon as I sign out of WordPress and try to view my site I get an error).
    Even with the plugin deactivated I still getting the same error.
    Do you have any suggestions?

    site: https://youngsfarmanalysis.com.au/

    Thanks

    Fatal error: Uncaught Error: Call to undefined function is_plugin_active() in /home/customer/www/youngsfarmanalysis.com.au/public_html/wp-content/plugins/profile-builder/assets/misc/plugin-compatibilities.php:391 Stack trace: #0 /home/customer/www/youngsfarmanalysis.com.au/public_html/wp-content/plugins/profile-builder/index.php(177): include_once() #1 /home/customer/www/youngsfarmanalysis.com.au/public_html/wp-includes/class-wp-hook.php(292): wppb_free_plugin_init('') #2 /home/customer/www/youngsfarmanalysis.com.au/public_html/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters(NULL, Array) #3 /home/customer/www/youngsfarmanalysis.com.au/public_html/wp-includes/plugin.php(484): WP_Hook->do_action(Array) #4 /home/customer/www/youngsfarmanalysis.com.au/public_html/wp-settings.php(423): do_action('plugins_loaded') #5 /home/customer/www/youngsfarmanalysis.com.au/public_html/wp-config.php(78): require_once('/home/customer/...') #6 /home/customer/www/youngsfarmanalysis.com.au/public_html/wp-load.php(37): require_once('/ in /home/customer/www/youngsfarmanalysis.com.au/public_html/wp-content/plugins/profile-builder/assets/misc/plugin-compatibilities.php on line 391

    youngmr44

    (@youngmr44)

    2 years, 11 months ago

    Not sure what has changed but it is now working.

Viewing 5 replies - 1 through 5 (of 5 total)
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