Support » Plugin: StageShow » E_ERROR thrown in line 269, stageshow_trolly_sales.php

  • Received the following:

    WordPress version 5.5.5
    Current theme: Graphene (version 2.8.4)
    Current plugin: StageShow (version 9.6.4) PHP version 7.4.10
    
    Error Details
    =============
    An error of type E_ERROR was caused in line 269 of the file /hermes/bosnacweb06/bosnacweb06af/b2869/dom.luckettsfoundation/wp-content/plugins/stageshow/include/stageshow_trolley_sales.php. Error message: Uncaught Error: Call to undefined function ctype_alnum() in /hermes/bosnacweb06/bosnacweb06af/b2869/dom.luckettsfoundation/wp-content/plugins/stageshow/include/stageshow_trolley_sales.php:269
    Stack trace:
    #0 /hermes/bosnacweb06/bosnacweb06af/b2869/dom.luckettsfoundation/wp-content/plugins/stageshow/include/stageshowlib_salesplugin_trolley.php(744): StageShowSalesCartPluginClass->OutputContent_OnlineStoreTitle(Object(stdClass))
    #1 /hermes/bosnacweb06/bosnacweb06af/b2869/dom.luckettsfoundation/wp-content/plugins/stageshow/include/stageshow_trolley_sales.php(523): StageShowLibSalesCartPluginBaseClass->OutputContent_OnlineStoreSection(Array)
    #2 /hermes/bosnacweb06/bosnacweb06af/b2869/dom.luckettsfoundation/wp-content/plugins/stageshow/stageshow_trolley.php(1828): StageShowSalesCartPluginClass->OutputContent_OnlineStoreSection(Array)
    #3 /hermes/bosnacweb06/bosnacweb06af/b2869/dom.luckettsfoundation/wp-content/plugins/stageshow/include/stageshowlib_salesplugin_trolley.php(239): StageShowCartPluginClass->OutputConte
Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi,

    Can you clarify what you were doing at the time to get this error?

    Chris

    Thread Starter jludin

    (@jludin)

    I just created a page with the shortcode, [sshow-boxoffice] and tried to view the page. I have a test show and performance setup and wanted to see how it would be displayed.

    Hi,

    So is this a new install of Stageshow you have and not one you’ve been running for a while?

    Can you, within your hosting PHP extensions ensure that ctype is checked and enabled. That’s why it’s unable to find the required function. You’re PHP version may not have this available. You could try moving back to PHP 7.3 instead as that’s what my site is running and it works fine with the extension enabled.

    If you have trouble locating this then please let us know and we’ll see what we can do to help.

    • This reply was modified 3 months, 1 week ago by weazel91.
    • This reply was modified 3 months, 1 week ago by weazel91.
    • This reply was modified 3 months, 1 week ago by weazel91.
    Thread Starter jludin

    (@jludin)

    Thanks. I looks like our shared WordPress server at Domain.com does not support CTYPE extensions. It looks like I need to find a better hosting provider.

Viewing 4 replies - 1 through 4 (of 4 total)
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