Title: E_ERROR
Last modified: February 12, 2026

---

# E_ERROR

 *  Resolved [marklee789](https://wordpress.org/support/users/marklee789/)
 * (@marklee789)
 * [1 month, 3 weeks ago](https://wordpress.org/support/topic/e_error-39/)
 * Right after updating the plugin, an email arrived with the following error:
 *     ```wp-block-code
       Error Details=============An error of type E_ERROR was caused in line 59 of the file /srv/htdocs/wp-content/plugins/customer-reviews-woocommerce/class-ivole.php. Error message: Uncaught Error: Failed opening required '/srv/htdocs/wp-content/plugins/customer-reviews-woocommerce/includes/google/class-cr-google-shopping-prod-feed.php' (include_path='/:.') in /srv/htdocs/wp-content/plugins/customer-reviews-woocommerce/class-ivole.php:59Stack trace:#0 /srv/htdocs/wp-content/plugins/customer-reviews-woocommerce/ivole.php(46): require_once()#1 /wordpress/core/6.9.1/wp-settings.php(560): include_once('/srv/htdocs/wp-...')#2 /srv/htdocs/wp-config.php(84): require_once('/wordpress/core...')#3 /wordpress/core/6.9.1/wp-load.php(55): require_once('/srv/htdocs/wp-...')#4 /wordpress/core/6.9.1/wp-admin/admin-ajax.php(22): require_once('/wordpress/core...')#5 {main}  thrown
       ```
   
 * There was no visible issue on the front end. As a precaution, the plugin has 
   been deactivated.
 * Here are the relevant info
 * [https://thinkwarestore.com/](https://thinkwarestore.com/wp-admin/)
 * WordPress version 6.9.1
 * WooCommerce Version 10.5.1
 * Active theme: Woodmart Child (version 1.0.0) Current plugin:  (version ) PHP 
   version 8.3.30
 * Please advise.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [pear8398](https://wordpress.org/support/users/pear8398/)
 * (@pear8398)
 * [1 month, 3 weeks ago](https://wordpress.org/support/topic/e_error-39/#post-18820970)
 * Hi,
 * Thanks for using CusRev.
 * Based on the error log, I see that the file `/includes/google/class-cr-google-
   shopping-prod-feed.php` is missing in our plugin directory.
    I’m not sure what
   causes the issue, but I suggest you download a fresh version of our plugin from
   WordPress.org [https://downloads.wordpress.org/plugin/customer-reviews-woocommerce.5.99.3.zip](https://downloads.wordpress.org/plugin/customer-reviews-woocommerce.5.99.3.zip)
   and re-install it on your site.
 * Let me know if it helps.
 *  Thread Starter [marklee789](https://wordpress.org/support/users/marklee789/)
 * (@marklee789)
 * [1 month, 3 weeks ago](https://wordpress.org/support/topic/e_error-39/#post-18821505)
 * No error message so far after reinstalling.
 * That seems to have solved it.
 * thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

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   =2532349)
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 * 2 replies
 * 2 participants
 * Last reply from: [marklee789](https://wordpress.org/support/users/marklee789/)
 * Last activity: [1 month, 3 weeks ago](https://wordpress.org/support/topic/e_error-39/#post-18821505)
 * Status: resolved