E-transfer option suddenly missing from checkout

  • Resolved eko88

    (@eko88)


    7 years, 8 months ago

    Hey there,

    The e-transfer payment option is suddenly missing from my customer’s site. I’ve gone through and updated all plugins and the theme however that didn’t solve the problem.

    The e-transfer option is enabled in woocommerce along with paypal, however on the checkout page only paypal is displayed.

    They haven’t changed any configuration or modified anything that could have caused this.

    Before I start digging into the issue and making a custom fix to force it to display, I’m wondering if this is a known issue or if you have any direction that might lead to a quick fix.

    Thanks!

    https://wordpress.org/plugins/woocommerce-email-money-transfer-gateway/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Massoud Shakeri

    (@massoudshakeri)

    7 years, 8 months ago

    Hi,
    I am not aware of any specific problem with this plugin.
    My guess is it should be a simple setting in Woocommerce or the product itself that makes e-transfer not to be shown. like “Enable EMAIL if the order is virtual”, in e-transfer settings.

    Plugin Author Massoud Shakeri

    (@massoudshakeri)

    7 years, 8 months ago

    Hi,
    If you limit e-transfer for certain shipping methods, it will be restricted to that shipping.
    My suggestion is to look for simple things first.

    Thread Starter eko88

    (@eko88)

    7 years, 8 months ago

    Hey Massoud,

    Looks like the shipping method was the culprit. Not sure if/when that was changed, but removing the shipping method did the trick.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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