• Resolved thorstn

    (@thorstn)


    Hey there,
    on the first view, the Form Maker works fine. But I don’t get any E-Mails (neither me as WP-Admin or as describer in Frontend (other E-Mail-Address)) after sending a formular. I use the FREE version (to test that Plugin).

    Am I right that E-Mail-Sending is not working in the FREE Version?

    Thanks in advance, best wishes from Bochum, Germany
    Thorsten

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Form Maker Support

    (@formmakersupport)

    Hi @thorstn!

    Thank you for using our Form Maker plugin.

    Please note, that this might be a problem related to the hosting configurations of your website. Please install WP SMTP plugin and go to Settings > WP SMTP page. Scroll down to the bottom and send a test email to your email address.

    If the test email will be sent, then the issue is triggered by Form Maker plugin, and we will need to have a closer look.

    But in case the test email fails, the problem is on the server of your website. Please contact your hosting provider in this case, and ask them to enable email functions on your site.

    Thanks! Have a great day!

    Thread Starter thorstn

    (@thorstn)

    Hi there,

    thank you very much for your answer. The error was on my side: I didn’t figure out where or how to get to the E-Mail-Settings. I clicked the wrong button. But now I found out. And it works great! 🙂

    Thanks again, have a nice day!

    Plugin Contributor Form Maker Support

    (@formmakersupport)

    Hi @thorstn!

    You are most welcome! Please feel free to contact our team in case you will need further assistance. We are always happy to hear from our users.

    We hope you can spread the word and tell your friends about Web-Dorado plugins and themes. If you have time, please share your thoughts about the product and our service here.

    Thank you so much! Have a great day!

    Hey there, followed your steps, installed the plugin and sent the test and it worked, but still no emails after subscribing to the form. Also double-checked my email forwarding to my gmail account, everything seems setup properly. Any clues?

    Plugin Contributor Form Maker Support

    (@formmakersupport)

    Hi @ar7slu7!

    We are terribly sorry for the inconvenience.
    Could we have a closer look at this? Please contact our team using this form (select “I have a pre-sales question” and the form will appear).

    Also, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

    Thank you in advance!Have a nice day!

Viewing 5 replies - 1 through 5 (of 5 total)

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