Support » Plugin: Contact Form 7 » E-mail from locaweb not comingo to my account

  • lucasragazzon

    (@lucasragazzon)


    i’ve configured smtp to my client and into his e-mails he receives everything just fine, but i used a Cc to my e-mail account, and the e-mails are not coming to that account
    (client e-mail is from locaweb)
    my e-mail is from gmail

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Yordan Soares

    (@yordansoares)

    Hello @lucasragazzon,

    First, make sure you have set up your email(s) in the Additional headers field this way:

    Reply-To: [your-email]
    cc: yourmail@example.com,anotheremail@example.com

    The Additional headers field in your Mail tab should look like this:

    I hope this can help you.

    Best regards,
    Yordan.

    Thread Starter lucasragazzon

    (@lucasragazzon)

    thanks for the answer, still not working tho,
    my forms e-mail seetings goes as this:
    To: Tecmaq <tecmaq@tecmaq.com.br>
    From: TecMaq <marketing@tecmaq.com.br>
    Subject: blablablablabla
    Additional headers : Cc:financeiro@tecmaq.com.br,isabella@tecmaq.com.br,willy@magnificodigital.com.br,lucas@magnificodigital.com.br

    the ones that receives the e-mails are, tecmaq@tecmaq, financeiro@tecmaq and isabella@tecmaq, the willy@magnifico and lucas@magnifico does not receives the e-mails from the form

Viewing 2 replies - 1 through 2 (of 2 total)
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