Title: E-mail button doesn’t works
Last modified: October 17, 2022

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# E-mail button doesn’t works

 *  Resolved [Lem Technology Web](https://wordpress.org/support/users/lemdeals/)
 * (@lemdeals)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/e-mail-button-doesnt-works/)
 * Hello friends,
 * Please could you check why the e-mail button doesn’t work. We have testing the
   e-mail button in two differents installations, with the same results. The E-mail
   button doesn’t work.
 * We look forward to hearing from you, and thank you very much for your attention.
 * Lem Technology team
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fe-mail-button-doesnt-works%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [ShareThis](https://wordpress.org/support/users/sharethis/)
 * (@sharethis)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/e-mail-button-doesnt-works/#post-16106284)
 * Hello [@lemdeals](https://wordpress.org/support/users/lemdeals/),
 * Sure!
    We tried replicating this on our end and the email button does seem to
   be working correctly.
 * May I ask you which default Email app have you chosen on your OS to open email
   links?
 * On Windows, you could just type “Email” on the Search bar to look for this option
   under the name “_Choose a default Email app_“.
    On macOS, this is under the name“
   _Default email reader_“.
 * Regards,
    The ShareThis Technical Support team.
 *  Thread Starter [Lem Technology Web](https://wordpress.org/support/users/lemdeals/)
 * (@lemdeals)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/e-mail-button-doesnt-works/#post-16117834)
 * **Thanks for your reply ShareThis Technical Support team.**
 * We are using Outlook Microsoft Office Professional Plus 2019
 * When we press over the e-mail button, nothing happen. No open the outlook in 
   our case.
 * Old buttons works perfect except the e-mail buttons.
 * Thanks for you reply and help.
    Lem
 *  Plugin Contributor [ShareThis](https://wordpress.org/support/users/sharethis/)
 * (@sharethis)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/e-mail-button-doesnt-works/#post-16119519)
 * No problem, [@lemdeals](https://wordpress.org/support/users/lemdeals/),
 * Could you please corroborate that your default Email app on your computer is 
   set to Outlook?
    If so, then try changing it to Mail or another email client 
   to see if the issue persists, this way we can see whether it’s an issue with 
   the buttons or with the email client.
 * Looking forward to your update!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘E-mail button doesn’t works’ is closed to new replies.

 * ![](https://ps.w.org/simple-share-buttons-adder/assets/icon-256x256.png?rev=2661516)
 * [Simple Share Buttons Adder](https://wordpress.org/plugins/simple-share-buttons-adder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/simple-share-buttons-adder/#faq)
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 * [Active Topics](https://wordpress.org/support/plugin/simple-share-buttons-adder/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/simple-share-buttons-adder/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/simple-share-buttons-adder/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [ShareThis](https://wordpress.org/support/users/sharethis/)
 * Last activity: [3 years, 7 months ago](https://wordpress.org/support/topic/e-mail-button-doesnt-works/#post-16119519)
 * Status: resolved