Title: e-mail and commentsproblem Last modified: August 22, 2016 --- # e-mail and commentsproblem * Resolved [Internetfoto](https://wordpress.org/support/users/internetfoto/) * (@internetfoto) * [11 years, 5 months ago](https://wordpress.org/support/topic/e-mail-and-commentsproblem/) * 2014-12-05 * Hi, * Before I upgrade to Pro so I test the free plugin. I realize that when I’m emailing and make comments so will this does not work. It’s also a great many others who seem to have many different problems, it is safe to buy this plugin? * /Patric * [https://wordpress.org/plugins/ultimate-auction/](https://wordpress.org/plugins/ultimate-auction/) Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Author [Nitesh](https://wordpress.org/support/users/nitesh_singh/) * (@nitesh_singh) * [11 years, 5 months ago](https://wordpress.org/support/topic/e-mail-and-commentsproblem/#post-5548341) * Hi Patric, * Let me first try to see what problems are you having: * 1. Regarding emailing – Which emails? Are you talking about send private message or automated emails that plugin sends? Could you please specify what problem are you having? * 2. Regarding comments – I suppose its comments tab inside dedicated auction page. I’ve seen few themes posing problem with it as themes have their own comment system and my plugin also tries to embed its own thus conflicting. I had resolved them earlier and have found that it mostly needs to be looked into as case by case basis. * You can write to me nitesh[at]auctionplugin.net for resolving and following it up further. * As far as problems with PRO, you can demo them here: [http://demo.auctionplugin.net](http://demo.auctionplugin.net) * Problems occurs with all software but with time it should mature and same is the case with PRO and most importantly, there should be dedicated support team which can handle and resolve them swiftly which is obviously the case with PRO. * So please try it and we are there to help you in-case of any queries and issues. * Thread Starter [Internetfoto](https://wordpress.org/support/users/internetfoto/) * (@internetfoto) * [11 years, 5 months ago](https://wordpress.org/support/topic/e-mail-and-commentsproblem/#post-5548344) * Hi Nitesh * 1. Yes, the mailproblem it,s in the private message. When I click send I got information “Email sent successfully.” But! I dont´t get any mail to the address. * /Patric * Plugin Author [Nitesh](https://wordpress.org/support/users/nitesh_singh/) * (@nitesh_singh) * [11 years, 5 months ago](https://wordpress.org/support/topic/e-mail-and-commentsproblem/#post-5548346) * Hi Patric, * Send private message email is sent to auction owner. I hope you are checking the correct email. * Thread Starter [Internetfoto](https://wordpress.org/support/users/internetfoto/) * (@internetfoto) * [11 years, 5 months ago](https://wordpress.org/support/topic/e-mail-and-commentsproblem/#post-5548351) * Yes, Nitesh * I started my testauction and I could not find any fields there I should put any adress, so I think I have the right e-mail. The only fields I could find was is in Paypal during rubric “Payment” I could not find other e-mailfilds during the other rubrics like Manange auctions, settings etc… Do you have any idea how I can check so I have the right address for the auction? * /Patric * Plugin Author [Nitesh](https://wordpress.org/support/users/nitesh_singh/) * (@nitesh_singh) * [11 years, 5 months ago](https://wordpress.org/support/topic/e-mail-and-commentsproblem/#post-5548389) * Oops, I got confused with PRO functionality. * Here is what happens in FREE version: * 1. Inside WP admin panel -> Ultimate Auction -> Settings -> Email -> We have a email address. * 2. Private message would go to email mentioned here. It is not convincing but I would take a note and change its text. * Regards, Nitesh * Thread Starter [Internetfoto](https://wordpress.org/support/users/internetfoto/) * (@internetfoto) * [11 years, 5 months ago](https://wordpress.org/support/topic/e-mail-and-commentsproblem/#post-5548429) * Hi again, * I buyed the PRO plugin from you instead, but when I try activate it so get I message: wp-content/plugins/ultimate-auction-pro-personal/ua-paypal-invoice/paypal- adaptive/core/lib/auth/PPAuth.php on line 41 * Whats that? * Plugin Author [Nitesh](https://wordpress.org/support/users/nitesh_singh/) * (@nitesh_singh) * [11 years, 5 months ago](https://wordpress.org/support/topic/e-mail-and-commentsproblem/#post-5548452) * Hi Just emailed you. Lets resolve via email Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘e-mail and commentsproblem’ is closed to new replies. * ![](https://ps.w.org/ultimate-auction/assets/icon-128x128.png?rev=1494738) * [Ultimate Wordpress Auction Plugin](https://wordpress.org/plugins/ultimate-auction/) * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-auction/#faq) * [Support Threads](https://wordpress.org/support/plugin/ultimate-auction/) * [Active Topics](https://wordpress.org/support/plugin/ultimate-auction/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-auction/unresolved/) * [Reviews](https://wordpress.org/support/plugin/ultimate-auction/reviews/) ## Tags * [comment](https://wordpress.org/support/topic-tag/comment/) * [e-mail](https://wordpress.org/support/topic-tag/e-mail/) * 7 replies * 2 participants * Last reply from: [Nitesh](https://wordpress.org/support/users/nitesh_singh/) * Last activity: [11 years, 5 months ago](https://wordpress.org/support/topic/e-mail-and-commentsproblem/#post-5548452) * Status: resolved