Title: E-mail
Last modified: April 27, 2018

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# E-mail

 *  Resolved [buster6](https://wordpress.org/support/users/buster6/)
 * (@buster6)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/e-mail-11/)
 * Hi,
    if people send a submission through the form I didn’t get a mail. Please
   help. thanks
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fe-mail-11%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [anchaal05](https://wordpress.org/support/users/anchaal05/)
 * (@anchaal05)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/e-mail-11/#post-10231824)
 * Hey there,
 * Thanks for using Caldera Forms, we really appreciate it. I’m sorry to hear your
   emails aren’t working as expected.
 * Email deliverability is a well-known problem among WordPress form plugins, as
   you can see here. The ability of Caldera Forms Free and other contact form plugins
   to send emails is dependent on WordPress’ mailer functionality, which is not 
   terribly reliable across all server configurations.
 * Personally, I never rely on my WordPress host for sending emails from the form
   mailer, or the autoresponder processors. The main feature of our paid version
   of Caldera Forms is to address email deliverability. This is probably the fastest
   solution to your problem. You can see more information here: [https://calderaforms.com/pro/](https://calderaforms.com/pro/).
 * Alternatively, you can try the traditional solution to this problem which is 
   to use a third-party service’s API or SMTP servers. We have a tutorial on doing
   this with Caldera Forms here: [https://calderaforms.com/doc/improving-the-reliability-of-emails-sent-through-caldera-forms/](https://calderaforms.com/doc/improving-the-reliability-of-emails-sent-through-caldera-forms/).

Viewing 1 replies (of 1 total)

The topic ‘E-mail’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [anchaal05](https://wordpress.org/support/users/anchaal05/)
 * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/e-mail-11/#post-10231824)
 * Status: resolved