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[Resolved] e-commerce checkout returns "This webpage is not available"

  • I am using e-commerce with the Customizr theme (3.1.5). I have created my store, and can see that page (/products-page/). I can select items and they appear in a widget sidebar cart. I have a check-out page that has the shortcode [shoppingcart] that is published publicly – and is a sub-page to the store page (/products-page/checkout/) . You have to be a member to buy. I am logged in.
    I get “This webpage is unavailable” when I try to go to checkout.

    I have updated all of my plug-ins, theme, WP etc.

    Please help. This should be very basic (I would think) but I have just been spinning my wheels on this one for a couple of hours!

    http://wordpress.org/plugins/wp-e-commerce/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Mihai

    @misulicus

    Would help if you can give us a website link to check.
    Try refreshing your permalinks and maybe disabling plugins. It can be caused by a plugin conflict.

    Regards
    Mihai

    Thanks.
    I deactivated all of my plug-ins. No difference. Verified my settings with a friend who is also running this and they are all the same.

    Not resolved thank you.

    Plugin Author Mihai

    @misulicus

    Hey there,
    Try changing to the default theme from wordpres.
    You can even try enabling debug in the wp-config.php file to see what errors show up.
    Regards
    Mihai

    Changed to twenty-thirteen and twenty-twelve.
    Is there a way to save my products page so I can uninstall/re-install
    e-commerce without having to recreate that page?

    Plugin Author Mihai

    @misulicus

    I don`t believe the pages are removed when you uninstall the plugin.
    You are better in making a backup of the website before trying just to be safe.

    Regards
    Mihai

Viewing 5 replies - 1 through 5 (of 5 total)
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