Support » Fixing WordPress » Dynamic pricing plugin error – OmniGroup.com.au

  • Hello

    We are using the dynamic pricing plug to our omnigroup.com.au website but we are having issues that need to be resolved. I don’t have the licence number for this plug in as our website was originally set up 2 years ago by a web developer i can no longer get in contact with. This plug in was originally set up on our old website (aaapackaging.com.au) by Emote Digital.

    https://woocommerce.com/products/dynamic-pricing/

    Can i please speak to someone about fixing this issue?

    Thanks
    [ Moderated: Phone number and signature redacted. ]

    • This topic was modified 1 year, 7 months ago by t-p.

    The page I need help with: [log in to see the link]

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  • If you use a commercial theme or plugin and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

    https://woocommerce.com/my-account/create-a-ticket/

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.

    I don’t have the licence number for this plug in as our website was originally set up 2 years ago by a web developer i can no longer get in contact with.

    You should still be able to get support if you purchase another license now.

    Moderator t-p

    (@t-p)

    Can i please speak to someone about fixing this issue?

    WordPress is free software and this free, volunteer-staffed forum is the only support resource available via wordpress.org.

    However, You’re using a commercial theme. For commercial product support please contact the author directly on their site. We feel they are best equipped to support their products.

    https://woocommerce.com/my-account/create-a-ticket/

    Commercial products are not supported in these forums.

    Also please do not post your contact info such as phone number, etc.

    • This reply was modified 1 year, 7 months ago by t-p.
Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Dynamic pricing plugin error – OmniGroup.com.au’ is closed to new replies.