Support » Plugin: Business Directory Plugin » Dynamic Dropdow Region Search Selector Internet Explorer Plugin Conflict

  • Resolved jensenworks


    In case anyone else is looking for this information, just thought I would share that I have positively identified the following plugin conflict:

    When the “Jetpack Only for Admins” plugin is installed and active, the dynamic dropdown selectors cease to function in Internet Explorer. Choosing the Country, for example, will typically result in the State becoming available for selection, but this functionality ceases when the aforementioned plugin is installed.

    I am being verbose in my description of this in the hopes that anyone else searching for the answer, as I was, will be able to find it easily.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author businessdirectoryplugin


    Hi jensenworks,

    Since Jetpack is a popular plugin, we’ll investigate this for possible workarounds.

    Can you please provide the version of Jetpack and the IE browser version as well?

    It’s not actually Jetpack, it’s Jetpack Only for Admins. There is a flaw present in the Jetpack plugin that allows all users access to it, not just admins, so the Jetpack Only for Admins plugin prevents non-admins from being able to see it.

    Browser version is Internet Explorer 10 (10.0.9200.16660).

    I’m not sure if in this case it would be better for the developer of Jetpack Only for Admins to fix the problem that their plugin causes or for you to accommodate their plugin, but I would personally think the former. Just my 2 cents.

    Thank you for the response though!

    Plugin Author businessdirectoryplugin


    So, we tried this out in our environment, using IE 10 and only the Jetpack for Admins plugin and a default theme.

    We were unable to reproduce any bad behavior there. Our region selector worked fine in that environment.

    Can you please run a conflict check? Here is an article about how to test for theme and plugin conflicts with Business Directory, which may help pinpoint the issue:

    I have a feeling that timing is everything. It seems to be completely resolved for me now as well. The theme I am running did just get updated today though, so perhaps it was something to do with that. I do apologize for sending you on a bit of a wild goose chase there but after disabling all plugins and re-enabling them one at a time and ultimately re-enabling them all, I wonder if I should have checked just once more before disabling them all, as I had updated the theme this morning. Alas, I didn’t. But all is well and thank you for your effort. It is sincerely appreciated.

Viewing 4 replies - 1 through 4 (of 4 total)
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