Support » Plugin: If-So Dynamic Content » Dynamic content not showing with Cookies trigger

  • Resolved nicksull

    (@nicksull)


    We are having an issue with dynamic content not displaying when we set the trigger to use the Cookie option. The cookie is set in the browser (https://prntscr.com/s5a69l), yet only the default content displays (which currently is nothing, but have tested by adding Lorem ipsum to the Default box) You can see this n the “How it Works” section just below the slider. Step 3 is blank. Below are screenshots of the content we have setup in the plugin.

    Version A
    https://prntscr.com/s5a28w

    Version B
    https://prntscr.com/s5a6i9

    The other extremely weird thing is it works perfectly on my local VVV dev environment.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hey Nicksull,

    Are you using a caching plugin or server caching on this site?

    If so, please try to temporarily deactivate them and see if it solves the problem.

    Aha! I’ve been staring at this thing for too long!! Thank you!!

    “Pantheon’s Global CDN only passes through a whitelisted set of cookies. To use custom cookies, you can set a cookie beginning with STYXKEY” from their Docs

    Thanks again!

    You are welcome. Glad to help.

Viewing 3 replies - 1 through 3 (of 3 total)
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