Title: Duration Error Last modified: July 6, 2020 --- # Duration Error * Resolved [Funyinoluwa Kashimawo](https://wordpress.org/support/users/funyin/) * (@funyin) * [5 years, 9 months ago](https://wordpress.org/support/topic/duration-error/) * I realized that when I set the duration of an appointment to be more than the value of “Show appointment start times every: …” , the front end shows “There are no available appointment types”. For example if I set “Show appointment start times every: …” to 30minutes, and I set the duration of that appointment to be more than 30minutes e.g 90minutes then it shows “There are no available appointment times”. Viewing 6 replies - 1 through 6 (of 6 total) * Plugin Contributor [Simply Schedule Appointments Support](https://wordpress.org/support/users/simplyscheduleappointments/) * (@simplyscheduleappointments) * [5 years, 9 months ago](https://wordpress.org/support/topic/duration-error/#post-13078616) * Hello [@funyin](https://wordpress.org/support/users/funyin/)! * I just recreated this issue in my settings. This looks like a bug in our system. Our developers are going to take a look at this and have a fix released soon. * We appreciate you letting us know, and we’ll keep you updated 🙂 Thanks, Natalie G * Plugin Author [NSquared](https://wordpress.org/support/users/croixhaug/) * (@croixhaug) * [5 years, 9 months ago](https://wordpress.org/support/topic/duration-error/#post-13091706) * Hi [@funyin](https://wordpress.org/support/users/funyin/) thanks for reporting the issue! We’ve just released a fix in Simply Schedule Appointments v1.3.8.6. Please update to that version and let us know if the issue is fixed for you! * Note: after updating, please edit the appointment type again and adjust your availability (just add a time slot, remove it again, and save – or just switch back to “availability blocks” and then back to “start times” again). This is a one-time step that will ensure that your database gets updated properly. * You may need to force WP to “check for updates” or try a few hours from now since we just made the release available a couple minutes ago. * Thread Starter [Funyinoluwa Kashimawo](https://wordpress.org/support/users/funyin/) * (@funyin) * [5 years, 9 months ago](https://wordpress.org/support/topic/duration-error/#post-13092347) * Thank you very much. The update fixed the issue partially. * After following your procedure to update the database multiple times I noticed that when the value of “**How would you like to define your availability for this appointment type?**” is “**Specific start times**” the issue is fixed, but when it is “Available blocks”, then I still get the same error as described before. * Plugin Author [NSquared](https://wordpress.org/support/users/croixhaug/) * (@croixhaug) * [5 years, 9 months ago](https://wordpress.org/support/topic/duration-error/#post-13092454) * Hey [@funyin](https://wordpress.org/support/users/funyin/) I think it might be confusion between the two settings: availability blocks and start dates. Just to clarify, with Availability Blocks, you’d say you’re available 9am-5pm and any appointment that fits entirely within that time will be available to book. Whereas start times just lets you choose the start time (regardless of an appointment’s duration). * I think the behavior you’re expecting is consistent with “start times” and that’s the setting you probably want to use. * If you believe you’re still seeing a bug with Availability Blocks, please email our pro support team – [support@simplyscheduleappointments.com](https://wordpress.org/support/topic/duration-error/support@simplyscheduleappointments.com?output_format=md)– with some details/screenshots of your appointment type’s settings. We’d like to take a look and resolve any remaining bugs! * Thanks, Nathan * Thread Starter [Funyinoluwa Kashimawo](https://wordpress.org/support/users/funyin/) * (@funyin) * [5 years, 8 months ago](https://wordpress.org/support/topic/duration-error/#post-13098175) * Oh I see, I understand now. 🤦 I should have read the documentation very well. You are right I’ll go with the start times. * It is a very wonderful plugin in all with a very modern design. I am definitely giving you a five star review. Thank you so much for the hard work poured into this project.💪 * Plugin Author [NSquared](https://wordpress.org/support/users/croixhaug/) * (@croixhaug) * [5 years, 8 months ago](https://wordpress.org/support/topic/duration-error/#post-13098231) * Thank you [@funyin](https://wordpress.org/support/users/funyin/) we’d appreciate it 🙂 Just let us know if you have any other questions as you continue using the plugin! Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Duration Error’ is closed to new replies. * ![](https://ps.w.org/simply-schedule-appointments/assets/icon.svg?rev=2926807) * [Appointment Booking Calendar — Simply Schedule Appointments Booking Plugin](https://wordpress.org/plugins/simply-schedule-appointments/) * [Frequently Asked Questions](https://wordpress.org/plugins/simply-schedule-appointments/#faq) * [Support Threads](https://wordpress.org/support/plugin/simply-schedule-appointments/) * [Active Topics](https://wordpress.org/support/plugin/simply-schedule-appointments/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/simply-schedule-appointments/unresolved/) * [Reviews](https://wordpress.org/support/plugin/simply-schedule-appointments/reviews/) ## Tags * [duration](https://wordpress.org/support/topic-tag/duration/) * 6 replies * 3 participants * Last reply from: [NSquared](https://wordpress.org/support/users/croixhaug/) * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/duration-error/#post-13098231) * Status: resolved