Hey @kjoussen
Thanks for the feedback! There are a few items in the FAQ that may provide a solution to this issue, option 1 might be worth trying:
– Why is the Duplicator Plugin user interface (UI) having issues?
– https://snapcreek.com/duplicator/docs/faqs-tech/#faq-package-038-q
If you would like to submit a support ticket for this issue we can have a closer look at your setup. Please provide a link to this forum thread when submitting the ticket.
Cheers~
Thread Starter
Kai J.
(@kjoussen)
Sorry, nothing helped.
So i took my Dev-Notebook where a local copy of my site is running.
First under WP 5.5 and Duplicator is running.
Then i upgraded to 5.7 -> Dup is running
After this i updated step by step 12 plugins to the newest version -> Dup is running
Well, back to live machine.
Beside upgrading WP and some plugins nothing changed on my site, which i host on my own server at home, by the way.
Even the browser console shows nothing.
What really happens, when clicking the button “New Archive” (URL = https://www.[XXXXXX].de/wp-admin/admin.php?page=duplicator&tab=new1&_wpnonce=da107d6541) is simply nothing.
Normally the favicon will change to the well know turning circle to show that the page reloads or is redirected to another page…but no. Nothing.
I also did not change anything for months now on my server (Synology).
I can’t explain at all.
Kai
Thread Starter
Kai J.
(@kjoussen)
Addendum:
Even after deactivating and deinstalling – restart server – reinstalling duplicator the mentioned button is still “inactive”.
All other subpages of duplicator (like settings) are working fine.
Thread Starter
Kai J.
(@kjoussen)
One more addendum……but a weird one.
If i do not click the Button “New Archive” but make a right-click and “open in new tab”….tada…..working.
At least the page itself where i can set all desired archive settings like file filters, hostname etc.
After the start of scanning it takes 2 or 3s sec and i receive an error.
Serverstatus: 200-OK
and after this a huge list of (probably all of my) files and so on.
Well….i don’t know what to do any further.
-
This reply was modified 1 year, 10 months ago by
Kai J..
Hey @kjoussen,
It’s tough to tell, I’m not 100% sure. If you want to submit a ticket we could try and have a look at the issue (see above).
Thanks~
Thread Starter
Kai J.
(@kjoussen)
I opened today a ticket and mentioned this thread here…
We will see….thanks anyway
Thread Starter
Kai J.
(@kjoussen)
Now i’m officially impressed.
After a bit more than a week, with a lot of patience and ftp-ing on my server, the support found the error.
And this for the free (!) version is amazing.
Fun fact here: the faulty “thing” was in the options.php of my own developed theme.
But it worked until and including wordpress 5.5.4, so there must be a side effect which came with a wordpress update.
However, fixed.
Now i have to change my theme’s option.php.
