“Duplicator: Security Check” Message

  • Resolved hastibe

    (@hastibe)


    2 years, 7 months ago

    In case it’s helpful for anyone else encountering the message below and searching for a solution, after finding that restarting the install process by browsing to the installer.php file or hashed file (as specified below) just led to the message below being displayed again, I eventually discovered that the issue was specific to my computer.

    DUPLICATOR: SECURITY CHECK
    An invalid request was made.
    Message: Invalid token validation

    In order to protect this request from unauthorized access please restart this install process by browsing to the installer.php file or hashed file.

    Resetting my computer’s TCP/IP stack and restarting it resolved the issue (by running the commands below on Windows 10 as an administrator via the Command prompt):

    Type netsh winsock reset and press Enter.
    Type netsh int ip reset and press Enter.
    Type ipconfig /release and press Enter.
    Type ipconfig /renew and press Enter.
    Type ipconfig /flushdns and press Enter.

    …And then restarting the computer.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Cory Lamle

    (@corylamleorg)

    2 years, 7 months ago

    Hey @hastibe,

    Thanks for providing your solution. Other work-a-rounds that can work on some setups are:

    1. Clear your browser’s cache and cookies restart the browser and try to browse to the installer again.
    2. Try in a different browser

    Thx~

    Virginie FAVRAT

    (@vfavrat)

    2 years, 7 months ago

    Hello.
    I have this message in several browsers, several containers, several sites, two different computers, two different networks, with several install methods.
    I can not find any solution.
    Please help !

    Cory Lamle

    (@corylamleorg)

    2 years, 7 months ago

    Hey @vfavrat

    Thanks for the feedback! There are a few items in the FAQ that may provide a solution to this issue, this one may get you going.

    – How to fix various errors that show up before step-1 of the installer?
    – https://snapcreek.com/duplicator/docs/faqs-tech/#faq-installer-050-q

    If you would like to submit a support ticket for this issue we can have a closer look at your setup. Please provide a link to this forum thread when submitting the ticket.

    Hope this helps~

Viewing 3 replies - 1 through 3 (of 3 total)
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