Support » Plugin: Duplicator - WordPress Migration Plugin » Duplicator Permissions Error

  • Resolved ultraloveninja



    Great plugin, but the biggest issue I have is that the permissions get mangled when on a new install from a backup.

    Even when trying to adjust the permissions within Filezilla, I am unable to. Even through the cPanel file browser it won’t allow me to change the permissions. It’s almost like I get locked out of the folder when trying to upload and change permissions.

    I’ll contact my host provider and see if they can change it for me.

    But I figured I’d bring it to your attention.

    Server is running CloudLinux Ver. 2.6.18-294.26.1.el5.lve0.7.49
    With PHP 5.2.16

    Hope this helps!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Cory Lamle


    Hey ultraloveninja,

    When you say the perms get mangled. What exactly are you seeing? Are the directories starting out as something like 755 then getting set to something else?

    Right now the only operations that the plugin tries to perform is to set certain directories to 755 and some files to 644 (which is the recommended WordPress setting). This is so it can perform correctly in your environment. Without a certain level of permissions it can’t write the package files to disk.

    Sometimes the user under which PHP runs is different on various servers and the files loose/change perms when moving data around. Definitely double check with your host as they might be able to shed some light on the issue…

    Hope that helps!

    Thanks for getting back to me!

    With the permissions thing is that the permissions are set correctly as you mention (755 and 644). But then when I try to change them (some plugins need full 777) within either Filezilla or even through cPanel I am unable to. It’s almost like I don’t have permission to change the permissions on any of the files that were un-packaged by the plugin. I was also trying to make some changes to a template file and then I couldn’t overwrite the file.

    I am able to edit the permissions on any other folder outside of the folder that duplicator extracted the wordpress site to.

    I have a feeling that it might have to be something with a possible PHP configuration and my web host , but I figured that I’d throw the question out there and see if there was anyone else that may know or if there was any other insight.

    Plugin Author Cory Lamle


    Hi ultraloveninja,

    This sounds like a user:group issue. Check the user:group of the files/folders (example here) that you can edit. Then change to ones that are problematic to match the same user:group of the ones that work. That should resolve the issue.

    You can also do some google searches for cpanel + chown + wordpress and you should see plenty of examples…

    Ahhhhh. Yeah, that makes sense. Well, the good thing is have a couple of test folders in there I’ll try it out on. Thanks for the input!

    Plugin Author Cory Lamle


    Hey ultraloveninja,

    Were you able to adjust the changes and get things going?

Viewing 5 replies - 1 through 5 (of 5 total)
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