Title: Duplicator- installer php doesn't work
Last modified: August 22, 2016

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# Duplicator- installer php doesn't work

 *  Resolved [maxianna](https://wordpress.org/support/users/maxianna/)
 * (@maxianna)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/duplicator-installer-php-doesnt-work/)
 * Hello,
 * I am on PC, Chrome. I’m trying to move a WordPress site from local online, using
   Duplicator. I’m stuck with the installer.php. The Database Test Connection is
   OK, but when I click on Run Deployment nothing happens.
    It simply doesn’t start
   the installation process. I checked with my webhost and it seems to meet the 
   requirements for this plugin. At this point I’m blocked. I haven’t found this
   sort of issue so far within the topics. I have no error actually, but it doesn’t
   work. Can you help me, please? Thanks a lot
 * [https://wordpress.org/plugins/duplicator/](https://wordpress.org/plugins/duplicator/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/duplicator-installer-php-doesnt-work/#post-5833860)
 * Hey Maxianna,
 * Sounds like you may have a JavaScript error for some reason. To double check 
   in Chrome > Right Click > Inspect Element > Console. Then look for any JS errors…
 * Cheers~
 *  Thread Starter [maxianna](https://wordpress.org/support/users/maxianna/)
 * (@maxianna)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/duplicator-installer-php-doesnt-work/#post-5833910)
 * Hello Cory,
 * Thanks for your answer. Actually now, when I launch the installer.php, I get 
   this error:
 * Root Directory Fail
    Path: /home/a8608935/public_html [Pass] Is Writable by PHP[
   Fail] Contains only one zip file Result = No package file found Note: Manual 
   extraction still requires the archive.zip file
 * It sounds like a zip extraction problem, even though my host accepts this format…
   
   Is it something I can do to fix this problem?
 * Thanks a lot for your help
 *  Thread Starter [maxianna](https://wordpress.org/support/users/maxianna/)
 * (@maxianna)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/duplicator-installer-php-doesnt-work/#post-5833975)
 * Hi,
 * So I finally succeeded to run the installer, all my files are on the server, 
   but I get that famous “blank page”. I followed the topics in this direction, 
   I checked the FAQ, but I don’t seem to have any of those problems. When I check
   the source code, all I see there is the Google Analytic’s code, no wordpress.
   I had 2 errors in the Installer Test (deploy and update).
    I have no clue what
   I can do at this point. Any suggestions are more than welcome.
 * Thank you
 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/duplicator-installer-php-doesnt-work/#post-5833985)
 * Hey Maxianna,
 * Does the archive.zip file have all the wp files in it? If so you may have to 
   perform a ‘Manaul Extraction’ as something with the PHP archive unzip routine
   may not be working right on your host…
 * Thanks~

Viewing 4 replies - 1 through 4 (of 4 total)

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## Tags

 * [installer](https://wordpress.org/support/topic-tag/installer/)

 * 4 replies
 * 2 participants
 * Last reply from: [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/duplicator-installer-php-doesnt-work/#post-5833985)
 * Status: resolved