Title: Duplicator Error
Last modified: August 21, 2016

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# Duplicator Error

 *  Resolved [adieu man](https://wordpress.org/support/users/adieu-man/)
 * (@adieu-man)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/duplicator-error/)
 * I’ve been using your excellent plugin for over a year but the latest version 
   is giving me problems on different sites and the same development server i’ve
   always used.
 * below is a snippet of the error – help would be much appreciated
 * VERSION: 0.5.2
    WORDPRESS: 3.8.1 PHP INFO: 5.3.28 | SAPI: cgi-fcgi SERVER: Apache
   PHP TIME LIMIT: (0) no time limit imposed PHP MAX MEMORY: Unabled to set php 
   memory_limit
 * ********************************************************************************
   
   DATABASE: ********************************************************************************
   BUILD MODE: PHP MYSQLDUMP: Is Supported MYSQLTIMEOUT: 5000 TABLES: total:16 |
   filtered:0 | create:16 FILTERED: [] 7tk_commentmeta (0) 7tk_comments (1) 7tk_duplicator_packages(
   1) 7tk_iphorm_form_entries (0) 7tk_iphorm_form_entry_data (0) 7tk_iphorm_forms(
   2) 7tk_layerslider (32) 7tk_links (0) 7tk_options (217) 7tk_postmeta (4917) 7tk_posts(
   143) 7tk_term_relationships (197) 7tk_term_taxonomy (63) 7tk_terms (53) 7tk_usermeta(
   26) 7tk_users (1) SQL CREATED: 20140221_example_database.sql SQL FILE SIZE: 2.15MB
   SQL RUNTIME: 2.28 sec.
 * !!!DUPLICATOR ERROR!!!
    Please Try Again! If the error persists please see the
   Duplicator ‘Support’ link. ——————————————————————————— MESSAGE: A required file
   contains zero bytes. DETAILS: Archive Size: 0B | SQL Size: 2.15MB | Installer
   Size: 408.57KB ——————————————————————————— TRACE: 1. package.php : Error (138)
   2. task.php : Build (18) 3. actions.php : Create (12) 4. : duplicator_package_create()
   5. plugin.php : call_user_func_array (429) 6. admin-ajax.php : do_action (82)
   ==================================
 * [https://wordpress.org/plugins/duplicator/](https://wordpress.org/plugins/duplicator/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/duplicator-error/#post-4666987)
 * Hey Adieu ,
 * Checkout this section on the FAQs I believe it may help with this issue:
    -> 
   Browse to: [http://lifeinthegrid.com/duplicator-faq](http://lifeinthegrid.com/duplicator-faq)-
   > Find section: “3. Troubleshoot=> Permissions”
 * If your still unable to isolate the issue you can submit a support ticket and
   I can look at the issue closer for you…
 * Hope that helps!
 *  [JeremyEnglert](https://wordpress.org/support/users/jeremyenglert/)
 * (@jeremyenglert)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/duplicator-error/#post-4667043)
 * Getting this exact same error now. Weird thing is, I was using Duplicator on 
   this same website earlier in the week.
 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/duplicator-error/#post-4667046)
 * You may double-check your permissions and the php error logs to see if there 
   are any clues as to why the archive isn’t getting constructed.
 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/duplicator-error/#post-4667060)
 * Any update on this?
 *  [groggy72](https://wordpress.org/support/users/groggy72/)
 * (@groggy72)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/duplicator-error/#post-4667061)
 * Hi. Thanks for your interest but I gave up and transferred the site the old fashioned
   manual way.
 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/duplicator-error/#post-4667062)
 * Alright thanks for trying…

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Duplicator Error’ is closed to new replies.

 * ![](https://ps.w.org/duplicator/assets/icon-256x256.png?rev=2906985)
 * [Duplicator - Backups & Migration Plugin - Cloud Backups, Scheduled Backups, & More](https://wordpress.org/plugins/duplicator/)
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 * 6 replies
 * 4 participants
 * Last reply from: [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * Last activity: [12 years, 5 months ago](https://wordpress.org/support/topic/duplicator-error/#post-4667062)
 * Status: resolved