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[Resolved] Duplicator Dashboard white screen

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Cory Lamle
    Participant

    @corylamleorg

    Here are a few things you can try.

    1. UPDATE: Be sure your using the latest version of the plugin and WordPress.

    2. CHECK THEME: Change to a new theme really quick to make sure the theme and plugin are not having a conflict. This usually isn’t the case but it is a good sanity check.

    3. VALIDATE PLUGINS: Try to disable all other plugins temporarily and see if the issue persists. If it gets fixed then you will have to manually enable each plugin till you see where the plugin conflict may be occurring.

    4. CHECK BROWSER: Open another web browser and see if the white screen still shows. If not then it may be a browser cache issue. You can usually fix this by holding down ctrl+F5 or manually deleting your browser cache.

    5. LOGIN/LOGOUT: Try to login or out of your admin to check and see if your session maybe got messed up.

    6. CACHE PLUGINS: Clear all your cache plugins. Sometimes they can cause issues.

    7. PERMISSIONS: Check the permissions on plugins files. Directories should be 755 and files should be 644. Also validate the group/owner is the same as other plugins that work.

    8. LOGS: Check the php error logs and see if there are any clues there…

    SimonNorman
    Member

    @simonnorman

    tried all above and nothing seamed to work luckily i had an old duplicate of my site i used that and all is working again just lost a few listings/posts but never mind thanks for your help

    simon

    Plugin Author Cory Lamle
    Participant

    @corylamleorg

    No problem… If you find out the solution in the future feel free to post the findings back here…

    Thxs

Viewing 3 replies - 1 through 3 (of 3 total)
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